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Category Manager - Business Services

HMSA
United States, Hawaii, Honolulu
818 Ke’eaumoku Street (Show on map)
Jul 25, 2026

  1. Category Strategy and Planning


    • Partner with the Chief Procurement Officer (CPO) and business leaders to develop multiyear category strategies for business services aligned to enterprise priorities.
    • Partner with business owners to forecast demand, define sourcing roadmaps, and align to budget cycles.
    • Conduct market intelligence on business service providers, pricing models, and sourcing opportunities.
    • Identify cost savings, operational efficiency, value improvement, and risk mitigation opportunities.


  2. Strategic Sourcing and Contracting


    • Lead endtoend sourcing events (RFx), including requirements gathering, supplier evaluation, bid analysis, and award recommendations.
    • Negotiate commercial terms, pricing structures, performancebased models, and service frameworks.
    • Drive measurable savings through competitive sourcing, benchmarking, and renegotiation strategies.
    • Drive contract lifecycle including renewals, extensions, amendments, and rebids to optimize total cost of ownership.
    • Ensure contracts include compliant and enforceable SLAs, KPIs, audit rights, regulatory terms, and risk protections.


  3. Vendor Governance and Performance Oversight


    • Provide vendor oversight for business service suppliers, owning commercial performance of vendors, including cost, value realization, and contract adherence.
    • Partner with business owners and/or vendor managers to ensure alignment between financial outcomes and operational performance.
    • Partner with Vendor Managers and Business Service owners to ensure governance, QBRs, continuous improvement, and issue resolution.
    • Partner with Vendor Management, Risk, Legal, and Compliance to ensure oversight and risk controls.


  4. Financial and Value Management


    • Analyze business service vendor spend, utilization, and cost drivers to identify optimization opportunities; deliver and track quantifiable cost savings, cost avoidance, and value creation across business service spend.
    • Validate pricing, invoices, rate structures, and cost allocation accuracy.
    • Develop business cases supporting vendor selection, cost savings, and transitioning services.
    • Support budget planning with Finance and business owners.


  5. Stakeholder and Cross-Departmental Collaboration


    • Serve as procurement strategic advisor to business units across HMSA.
    • Partner with Legal, Compliance, Risk, Finance, HR, Marketing, Facilities, and other corporate teams.
    • Influence decisionmaking to ensure enterprisealigned vendor and sourcing strategies.
    • Guide business areas and stakeholders on procurement governance, contract requirements, and vendor best practices.


  6. Performs all other miscellaneous responsibilities and duties as assigned or directed.



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