Recruitment and Licensing Specialist

Why Bally's

Bally's Chicago is the company's newest and most exciting venture-an entertainment destination worthy of the city's world-class reputation. Located at the historic Medinah Temple, Bally's Chicago spans three floors and over 34,000 square feet of gaming. Guests can enjoy nearly 800 slot machines, 56 table games, two signature restaurants, two main bars, and a quick-service cafe.

A career with Bally's opens the door to limitless opportunities. As our business continues to grow, we are seeking service-driven individuals who are eager to build their careers, excel in their craft, and make a real impact. If you're ready to be challenged in a dynamic, fast-paced environment, Bally's Chicago is the place for you.

What you'll do:

Responsible for developing new talent pools through the use of external and networking resources, leveraging the ATS and ensuring compliance with IGB related to licensing. By focusing on your goals and responsibilities, while striving for improvement, you make the difference.

A day in your life:

• Guides hiring managers on job descriptions, interview techniques, and selection best practices.
• Coordinates interviews, prepares materials, and ensures consistent selection processes.
  
  
  
• Manages job postings, candidate workflows, and requisition data in the Applicant Tracking System.
• Ensures accuracy, proper documentation, and compliance with licensing and regulatory requirements.
• Maintains clear communication and timely follow-up to create a positive candidate journey.
• Promotes Bally's and the Chicago region as premier employers in gaming and hospitality.
• Uses creative sourcing methods (networking, passive recruiting, referrals, online channels) to build a qualified, diverse candidate pipeline.
• Represents the organization at internal and external recruiting events.
• Supports social media job postings and recruitment marketing efforts.
• Supports diversity initiatives through targeted sourcing, partnerships, and community outreach.
• Builds and maintains relationships with colleges, universities, agencies, and community organizations; tracks related outcomes.
• Coordinates property tours and events to attract potential talent.
• Prepares recruiting reports and hiring metrics to identify trends and support process improvements.
• Recommends workflow and communication enhancements for greater efficiency.
• Manages IGB Licensing process for new hires including but not limited to application guidance, submission, and facilitation of relationships between regulator and company
• Oversees required certifications (MVR/Serv-Safe), recommends adjustments as needed, and ensures timely data entry
• Supports pre-hire compliance and onboarding processes
• Other duties as assigned

What you'll bring to the team:

• 3+ years of professional Human Resources experience (required); At least 1-2 years of talent acquisition/recruitment experience (preferred)
• Valid Notary Public (Must be acquired within initial 90 days of employment)
• Familiarity with HR systems (UKG), compliance processes, or licensing systems is a plus.
• Familiarity with IGB (Illinois Gaming Board) Processes
• Excellent ability to work independently and escalate matters when needed.
• Excellent relationship building ability and communication skills.
• Demonstrated ability to collaborate with hiring managers and business partners.
• Strong organizational, prioritization, and planning skills.
• Experience with candidate sourcing, interviewing, and community outreach preferred

Onsite Expectations:

• Onsite
• Location: Chicago, IL

What's in it for you:

• Comprehensive medical coverage including health, vision, and dental
• Unlimited PTO
• Sick Time
• 10 Observed Holidays
• 401(K)/ Company Match
• Access Perks and Upwards Childcare/ Eldercare Discounts
• $7 Daily Employee Parking Garage

Work Environment:

• Must be able to sit and work at a computer for extended periods of time.
• Regularly required to stand, walk, bend, reach, and lift to access equipment and support operational needs across the property.
• Ability to lift, carry, and move IT equipment (computers, servers, networking hardware, etc.) weighing up to 30 pounds.
• Must be able to visually inspect systems, cabling, and equipment in both office and casino floor environments.
• Requires the ability to communicate clearly in person, over the phone, and via digital platforms.
• Must be able to work in a 24/7 casino environment, including exposure to gaming floor conditions such as noise, lights, and frequent walking between departments.
• Occasional travel may be required for training, vendor meetings, or corporate initiatives.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at a

Functional Expert - Considered a thought leader on a subject
Enthusiastic - Shows intense and eager enjoyment and interest
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Team Player - Works well as a member of a group

Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization
Self-Starter - Inspired to perform without outside help

Bachelors of Human Resource Administration (preferred)

Familiarity with IGB (Illinois Gaming Board) Processes (preferred)
Familiarity with HR systems (UKG), compliance processes, or licensing systems is a plus (preferred)
Valid Notary Public (Must be acquired within initial 90 days of employment) (required)
1 - 2 years: Talent acquisition/ recruitment experience (preferred)
3 years: Human Resources experience (required)

IGB Level 3 (required)

Skills