Remote New

2026 Content Design Intern ( MAIP)

Allstate Insurance
United States, Illinois
Mar 12, 2026
At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Design at Allstate The Allstate Design team consists of a mix of art directors, visual designers, content strategists, and content designers who combine their energy and talents to deliver innovative, customer-driven brand and digital experiences. With our forward-thinking, inclusive, and rigorous mindset, our team crafts experiences that are delightful, are available and accessible to all, and can flex and scale to accommodate future needs. We use our skills to support and set the vision for digital customer experiences, provide detailed design libraries and guidelines, and create branded assets for product and marketing initiatives across all Allstate brands. Each member of the Allstate Design team is expected and encouraged to: Opt in. Be bold in your thinking and comfortable sharing big ideas. Solve problems and navigate ambiguity. Treat others with respect and empathy. Welcome and celebrate experiences and backgrounds different than your own. Welcome spirited discussions, build upon the ideas of others, and celebrate their accomplishments. Keep up with the latest digital trends, seek out opinions from others, and ask questions. Job Summary: As a Content Designer at Allstate, you will help create usable, consistent, and accessible user interfaces that delight customers and drive business results. You will craft language to help users understand our products and coverage options, manage their accounts, and recover from loss. You'll work across a broad range of customer experiences and touchpoints, including branded websites, web-based product applications, native mobile applications, and email. (This position has been filled and is no longer accepting applications)* Key Responsibilities: Collaborate with UX and visual designers to create well-documented, high-fidelity prototypes. Apply the content guidelines and standards as outlined in the Allstate Design System, and contribute to its evolution. Design, write, edit, test, and improve language in support of customer task completion, including product and feature descriptions, onboarding, navigation labeling, confirmation/error messaging, and push notifications. Coordinate with other content designers to ensure consistency across products and platforms. Leverage research and insights to uncover the language that resonates with customers and drives results. Present your work in a thoughtful, convincing, and evidence-based manner. Preferred Qualifications: Education and Experience Three or more years of years of related experience. Bachelor's degree or equivalent education, experience, and/or training. Portfolio of relevant work samples that demonstrates your thought process. Certificates, Licenses, Registrations None Functional Skills Ability to leverage consumer insights to influence content decisions. Strong grasp of content best practices. Comprehension of and adherence to accessibility guidelines and best practices. Understanding of responsive web practices. Experience with design and collaboration tools, including Figma and Mural. Strong understanding of product thinking, interaction design, experimentation, and implementation. Impeccable attention to detail. Exceptional time management. Experience contributing to the content design of complex, large-scale digital experiences. Ability to communicate clearly and concisely, and to articulate and justify your decisions. Skills Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact. Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click "here" for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click "here" for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the "EEO Know Your Rights" poster click "here". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click "here". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.