New

Loss Mitigation Intake Coordinator

TEKsystems
$23.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, California, San Diego
Feb 10, 2026
Loss Mitigation Intake Coordinator Guild Mortgage \| Onsite \| Contract-to-Potential-Hire Looking to make a real impact while building your career with a respected mortgage leader? Guild Mortgage is hiring two Loss Mitigation Intake Coordinators to join our fast-paced, high-impact Loss Mitigation team. If you're detail-driven, thrive on structure, and know your way around RESPA / Regulation X, this could be your next great move. The Opportunity * Location: Onsite, Monday-Friday * Schedule: Daytime hours (7:30 AM - 4:00 PM) * Contract: 3-month contract with strong potential to extend and convert to full-time * Team: Small, collaborative group of ~4 * Interviews: 2 rounds (virtual or onsite-your choice) Guild Mortgage is known for internal growth and regularly converts contractors to permanent employees. What You'll Be Doing As a Loss Mitigation Intake Coordinator, you'll be the first point of action for borrowers seeking help-playing a critical role in preventing foreclosure and ensuring compliance. You'll: * Manage high-volume borrower and collections emails * Initiate and process loss mitigation requests, appeals, and complaints * Review and gather financial and supporting documentation to complete loan workout packages * Identify request types and route work to the correct internal departments * Conduct retention reviews and payment deferrals * Enter and upload documents into BLITZ/AIQ * Ensure files meet investor guidelines, CFPB standards, and Regulation X (RESPA) * Accurately document and maintain internal tracking (I5) * Follow up on outstanding items to meet strict deadlines * Deliver professional, empathetic customer service to borrowers in financial distress * Support front-desk duties such as bulk and specialty mailings as needed What We're Looking For Required: * Working knowledge of Loss Mitigation and RESPA / Regulation X * Experience handling high-volume email workflows * Strong understanding of loan workout or mitigation processes * Ability to work in a fast-paced, highly repetitive, deadline-driven environment * Proficiency in Excel and Microsoft Office * Excellent written and verbal communication skills * Highly organized with sharp attention to detail Nice to Have: * Prior mortgage servicing or investor guideline experience * Familiarity with document repositories or servicing systems Why Guild Mortgage? * Well-established, reputable mortgage company * Strong internal growth and conversion opportunities * Values-driven culture built on: * Customer Service - proactive care for every borrower * Integrity - doing and saying what's right * Respect - treating everyone with dignity If you're a quick learner who enjoys structured work and wants to grow with a company that invests in its people, Guild Mortgage wants to meet you. Apply now and be part of a team that helps borrowers move forward when it matters most. Job Type & LocationThis is a Contract to Hire position based out of San Diego, CA. Pay and BenefitsThe pay range for this position is $23.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in San Diego,CA. Application DeadlineThis position is anticipated to close on Feb 16, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.