Administrator II

An Administrator II in Paterson, WA is available at Ste. Michelle Wine Estates (SMWE). The Administrative II role provides administrative support to the Customer Service team by reviewing distributor orders, shipment documentation, and order status for accuracy and timeliness. This position supports efficient order processing by maintaining records within our Enterprise Order Management System, monitoring freight and shipment issues, and assisting with customer service reporting to ensure smooth daily operations. The Administrator II position will follow a hybrid work schedule, allowing for up to two days each week to be spent working in the office. The role is structured around a standard five-day work week, offering a balance between on-site presence and remote work flexibility.

This is a temporary, projectbased position (approximately a 6month assignment; duration can remain variable as needed) and is not intended as a conversion-to-regular employment opportunity.

Ste. Michelle Wine Estates is the largest wine company in the Pacific Northwest, and among the largest premium wine companies in the U.S, with roots dating back to 1933. Throughout our 90+ year history, what has remained constant is our unwavering commitment to quality, service to our customers, and connection with our community. We are proud that our award-winning wines farmed in Oregon and Washington are an expression of all the best things about the Pacific Northwest - the spirit of people, the abundance of the land, and the excellence-driven culture. Our distinctive portfolio of wines, including Chateau Ste. Michelle, 14 Hands, Columbia Crest, Erath, A to Z Wineworks, REX HILL, Intrinsic, Liquid Light, Northstar, and Spring Valley Vineyard, are enjoyed across the U.S. and distributed in over 100 countries.

Administrator II job responsibilities include:

• Compare ERP system order acknowledgment form to distributor PO for accuracy, noting any discrepancies so that Customer Service Rep responsible for Ship To location can make corrections to ERP sales order and advise distributors of issues in a timely manner.
• Review pre-and-post shipment export documents for accuracy.
• Manage office filing system for hard copy distributor order packets and/or the attaching of scanned copies within the corresponding JDE sales order header.
• Review domestic distributor order status and alert Customer Service Rep of any issues or shipment delays.
• Review SGWS Ryder portal and alert Customer Service Rep of any issues or orders that have been returned to 'open status' by customer/carrier.
• As prepaid orders are shipped, review and confirm if freight correction is needed to ensure accurate invoicing to distributor.
• Other duties as assigned.

Position Requirements:

• High school Diploma or GED required.
• 1+ years' experience with administrative support.
• Possess a valid driver's license
• Must be at least 21+
• Ability to lift or move 35 pounds utilizing proper lifting techniques on a frequent basis.
• Ability to sit, stand, and walk for extended periods (at least two hours straight, four times in an 8-hour day).
• Ability to read, write, speak and understand English.
• Must possess strong administrative and communication skills.
• Skilled at multitasking and working independently with minimal supervision.
• Ability to build positive relationships with peers and management to foster teamwork and collaboration.
• Ability to follow instructions, respond to manager direction, and accept responsibility for assignments.
• Demonstrated adherence to safety and security procedures and proper uses equipment and materials.
• Demonstrated proficiency in Microsoft Word, Excel, and Outlook, with experience generating reports and managing schedules.
• Experienced with Enterprise Order Management Systems software.
• History of responsible use of alcohol and other appropriate conduct, as well as fitness to be licensed, permitted, and/or certified by state and/or local regulatory bodies.

Your Compensation:

$21.41 - $27.83/hr. based upon relevant experience.

At Ste. Michelle Wine Estates we believe in paying our employees equal pay for equal work. Individual offers are made dependent upon a candidate's prior experience and education level as it pertains to the role.

Benefits of working with Ste. Michelle Wine Estates:

Our Total Rewards programs are designed to attract, motivate, and retain talented, curious people with a passion for innovation, collaboration, continuous improvement, and growth. We offer leading programs that inspire and reward superior performance and foster an inclusive, diverse, and healthy workforce.

Culture at Ste. Michelle:

• We Challenge: We are driven to succeed in everything we do, and we challenge ourselves and our team to perform at the highest level.
• We Care: We put people first - our team, our consumers, our customers, our communities.
• We Collaborate: We believe there is nothing we can't accomplish - together - and we believe lifting up those around us is essential to achieving both individual and collective success.

Need assistance with the application process? Click here to review step by step instructions available in English or Spanish.

Ste. Michelle Wine Estates is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. For more information, see the EEOC's "Equal Employment Opportunity is The Law" poster.

Ste. Michelle Wine Estates participates in E-Verify. E-Verify is a United States Department of Homeland Security website that allows businesses to determine the eligibility of their employees to work in the United States. Please visit the following website for additional information: https://www.e-verify.gov/about-e-verify/what-is-e-verify