Outbound CSR (2nd Shift)

TEKsystems
$19.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Texas, Grapevine
Nov 07, 2025
Overview: You'll speak directly with customers to schedule in-home product demonstrations and make sales. You'll follow up on leads, use provided scripts, and build strong product knowledge to confidently communicate with customers and team members. Key Responsibilities: * Schedule product demos and installations across the country * Use computer systems to track and manage customer info * Attend regular training sessions to build skills * Handle inbound and outbound calls to qualify leads and set appointments * Follow up with potential customers and manage the sales process * Overcome objections and maintain a sales-focused mindset Skills Needed: * Customer service and support * Appointment scheduling and inside sales * Data entry and call handling (inbound/outbound) * Cold calling and collections experience Requirements: * Must work in-office Monday-Friday (WFH only on weekends if scheduled) * Training is fully in-office for the first 2 weeks * At least 1 year of experience in sales or collections preferred * High school diploma or equivalent * Comfortable using Windows applications and Zoom * Strong communication and negotiation skills * Able to work in a fast-paced environment and show empathy to customers Job Type & Location This is a Contract to Hire position based out of Grapevine, TX. Pay and Benefits The pay range for this position is $19.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Grapevine,TX. Application Deadline This position is anticipated to close on Nov 20, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.