New

It Operations Specialist

TEKsystems
$22.00 - $24.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Illinois, Bolingbrook
Nov 06, 2025
Description The IT Operations Support Specialist will monitor and support enterprise systems, networks, applications and batch jobs. This position requires the ability to analyze and resolve technical problems and provide technical support for end users. Specialists will also be responsible for communication and escalation of major incidents and outages and must have the ability to communicate and work with a technical and non-technical audience. This position will be part of a high performing team delivering best in class IT services to the business and our customers. 1.Monitor and support enterprise systems including but not limited to; Windows and UNIX servers, SQL and Oracle Databases as well as cisco routers and switches. 2.Administer, monitor and support batch processing and job scheduling. System jobs include Windows and UNIX batch programs, SQL and Oracle stored procedures, SAP programs and other miscellaneous applications. 3.Monitor and support the end of day procedures for retail stores and ensure successful completion of nightly processing. 4.IT security administration for enterprise systems. 5.Use advanced troubleshooting skills to obtain and convey concise problem information for retail stores, corporate office and distribution centers and resolve or escalate incidents in accordance with established procedures. 6.Coordinate Change Control process through non-Production and Production environments according to policies and procedures 7.Maintain in-depth knowledge of IT Operations supported products and services. 8.Work with key business partners reporting on application performance within supported IT services Skills Customer service, Operation, Troubleshooting, Windows, Technical support, Batching, Ticketing Systems, VDI, Support, Solar WInds, ServiceNow Top Skills Details Customer service,Operation,Troubleshooting,Windows,Technical support,Batching,Ticketing Systems,VDI Additional Skills & Qualifications Bachelor's degree or equivalent experience 2 year of technical support or IT experience Strong written and verbal communication skills Understanding of Microsoft products with the ability to diagnose application software and hardware problems Understanding of IT Operations batch processing, monitoring of devices and systems and change control procedures General understanding of retail systems Ability to simultaneously and successfully handle multiple, disparate tasks Strong customer service, organizational and communication skills Experience with Linux command line or program scripting Experience with an Enterprise Job Scheduler Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Bolingbrook, IL. Pay and Benefits The pay range for this position is $22.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Nov 19, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.