New

IT Support Technician II

TEKsystems
$20.00 - $26.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, South Dakota, North Sioux City
Aug 01, 2025
Description * IT infrastructure incident resolution to meet/exceed service levels. * Maintaining Desktop and Laptop inventory. * Configuration and delivery of new user computer. * Purchasing and maintaining mobile devices * Special assignments and remotes site meeting support * Replacement of out of warranty mobile as needed * Completing assigned level 2 and 3 problem tickets * Acts as local or regional project resource when needed * Process and documentation creation * Desktop * Windows 10 Operating System Support * SCCM application delivery * MS Office 365 and Laptop Hardware break/fix * Remote troubleshooting tools: RAdmin, Remote Desktop, NetMeeting. * basic troubleshooting Laser printer, Copier, printer configuration and setup * Wireless WPA2 troubleshooting * Conference room technologies including projectors, Polycom audio and teams for business video conferencing * Cisco LAN, WLAN and network cabling issues * Server hardware and smart hands support for wan problems * Software application support Skills Desktop Support, Desktop, Ticketing system, Windows 10, Rack and stack, Support, Video Conferencing, customer service oriented, Windows os, Windows, Microsoft office, Customer service Top Skills Details Desktop Support,Desktop,Ticketing system,Windows 10,Rack and stack,Support Additional Skills & Qualifications Team Player Experience Level Entry Leve Pay and Benefits The pay range for this position is $20.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in North Sioux City,SD. Application Deadline This position is anticipated to close on Aug 8, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.