PRN Healthcare Navigator - Language Access (varied shifts bi-weekly)

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Healthcare Navigator
Guide patients. Build trust. Shape better care experiences.

Position Summary:
We're looking for a compassionate, relationship-driven Healthcare Navigator to connect patients with the care they need-when they need it most. In this key role, you'll coordinate appointments, assist with billing inquiries, and provide seamless support throughout the healthcare journey. You'll serve as a liaison between patients, providers, and support teams to remove barriers, foster trust, and create exceptional patient experiences.

With an outgoing personality and strong communication skills, you'll also represent the program at community events, helping expand awareness and enroll new patients. If you thrive in a fast-paced environment, love solving problems, and believe in the power of personalized service, this is the role for you.

What You'll Need:

• Bachelor's degree or equivalent combination of education and experience

• Excellent interpersonal and communication skills

• Ability to navigate complex systems, interpret billing info, and use scheduling software

• Calm, professional demeanor under pressure; strong problem-solving skills

• Comfortable working with diverse populations

• Skilled in Excel and/or data tracking/reporting tools

• Professional presence and strong customer service orientation

Preferred:

• Background in healthcare, sales, hospitality, or customer service

• Proven success in relationship building and problem-solving

Why Join Us?

• Be the bridge between patients and life-changing care

• Represent a trusted health system in the community

• Help improve patient satisfaction, one person at a time