Part Time - Testing Technician

$15.92/per hour

This is a part-time, temporary position not eligible for benefits.

Hours may be Monday-Thursday, 9am-9pm; Friday & Saturday, 8am-5pm; Morning and Evening shift may be available, hours vary, not to exceed 19.5 hours per week.
All initial training will be onsite in Tempe. Position offers a combination of onsite and work from home options once training is completed.

10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-creating excellence in education for a better world.

We focus on people-not profits.
With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.

We don't just support our community-we help build it.
We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.

We believe our employees are our most valuable asset.
Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

This position assists in all aspects of proctoring academic exams for Rio Salado College's Online and Distance Learning students. This position provides a high-level of customer service to students by virtually administering a variety of online exams. This position uses technology to monitor testing and ensure assessments are administered in accordance with defined rules and procedures. Provides administrative and technical support to students, proctors, and team members and schedules virtual exams using multiple platforms. Assists the Student Services Specialist to ensure proctoring processes promote student success while also support academic integrity standards.

60% - Virtually administers a variety of academic assessments to students using various online systems and software while providing a high-level of direct customer service. Acts as the official test proctor for these exams in a virtual setting. Uses technology and various meeting platforms such as WebEx to supervise and monitor testing and ensure assessments are administered in accordance with defined rules and procedures. Maintains confidential testing records, databases, exams, and reports. Supports the Student Services Specialist in ensuring a secure and appropriate testing environment.

30% - Provides support to Distance Learning students, faculty, other staff members and external customers through phone, email and occasionally in-person correspondence. Schedules virtual exams using multiple platforms. Provides a high-level of technical support to students, test candidates, and other team members through troubleshooting. Verifies and approves proctors according to established guidelines. Supports a diverse population to include international and military students, all while working in a team environment.

10% - Researches and documents testing discrepancies. Assists Student Services Specialist with setting up on-line testing and develops instructional guides for proctors. Prepares and maintains reports related to testing and statistical data. Performs other duties as assigned.

A. High school diploma or GED
B. Experience working with computer applications and software, and a willingness to learn other software applications

A. Experience providing effective and courteous customer service
B. Experience working with meeting and video conferencing software such as Webex
C. Experience establishing and maintaining cooperative working relationships with diverse backgrounds and cultures

May require prolonged periods of viewing a computer screen. May require lifting up to 20 lb.

Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application.

Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information.

• Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
• Indicate whether former or current employment is Full-Time or;
• Part-Time employment (must include number of hours worked)
• Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
• Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.

Maricopa County Community College District (MCCCD) complies with the Americans with Disabilities Act (ADA) of 1990. Qualified applicants or candidates with disabilities can submit a reasonable accommodation request at any point in the hiring process, and MCCCD's policy is to provide reasonable accommodation unless such accommodation would cause an undue hardship. If a reasonable accommodation is needed, please contact the ADA Coordinator from the hiring campus location for assistance via email at adasupport@domail.maricopa.edu

MCCCD is an Equal Opportunity Employer.

Open until filled

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. Rio Salado College's Title IX/504 Coordinator is O.Tafari Osayande, o.tafari.osayande@riosalado.edu, 480-517-8196.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.