Ambulatory RN Coordinator

WHY UT SOUTHWESTERN?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the No. 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY

This position works under the general supervision of a physician, advanced practice provider, and/or nursing leadership to provide and coordinate the multidisciplinary clinical care of patients to meet ACO requirements.

BENEFITS

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!
  

EXPERIENCE AND EDUCATION

Required

• Education

Graduate of an approved/accredited nursing program with an Associate Degree in Nursing (ADN)

• Licenses and Certifications

(RN) REGISTERED NURSE Board of Nurse Examiners for State of Texas Upon Hire

(BLS) BASIC LIFE SUPPORT Certification course by the American Heart Association (AHA) or American Red Cross (ARC) Upon Hire and

Preferred

• Education

Bachelor Degree in Nursing

• Experience

2 years of ambulatory clinical nursing experience

JOB DUTIES

• Functions as team lead for a group of clinical staff (POD) assigned to specific patients to ensure efficient and effective patient care coordination of clinical procedures.
• Ensures all patient quality metrics are completed by staff during the clinic visit(s) per protocols by staff to meet ACO requirements.
• Assign clinical duties as needed to ensure effective workflows, patient care requirements are meet and clinical quality and safety measures are followed.
• Works with supervisor to ensure staff has been oriented and trained for duties assigned.
• Monitors patient registries for patients assigned to respective POD.
• Coordinate follow-up and assign duties to clinical staff for patients in POD registries in order to close care gaps as defined by the ambulatory clinical quality program.
• Monitors patient telephone requests and MyChart in-baskets for POD to ensure timely response to patient communications. Coordinates team assignments to effectively and efficiently respond to patient messages.
• Duties performed may include one or more of the following core functions: (a) Directly interacting with or caring for patients; (b) Directly interacting with or caring for human-subjects research participants; (c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or (d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records.
• Performs other duties as assigned.

Knowledge, Skills and Abilities

• Work requires strong communication skills and the ability to facilitate team based care.
• Work requires ability to complete most assignments with substantial independence.
• Work requires ability to lift, push, and/or pull up to 50 lbs.
• Work requires ability to maintain current customer service, clinical, and technical skills by attending training programs and seminars to continue level of competency and ensure compliance with departmental policies and procedures.
• Work requires ability to provide suggestions for change and assist with development and implementation of policies and procedures.
• Work requires ability to read, write, and perform mathematical calculations.
• Work requires ability to stand for long periods of time.
• Work requires frequent contact with physicians, residents, fellows, allied health personnel, and other medical and/or non-medical office support personnel to coordinate necessary information to provide optimal level of patient care.
• Work requires good verbal and written communication skills.
• Work requires input and assistance with budgetary monitoring and management.
• Work requires knowledge, skills, and abilities specific to the needs of the clinical specialty.
• Work requires proficiency in the use of computer technology.
• Work requires telephone contact with patients, referring physicians, and pharmaceutical representatives outside of UT Southwestern, vendors, and third party payees.
• Work requires use of considerable judgment in application of procedures, nursing assessment techniques, practices and policies to work problems, organization, and administration of clinical activities.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS

Physical Requirements

• Lifting
• Pulling
• Pushing
• Standing
• Talking

Working Conditions

• Clinical Setting
• Hazards

Salary Information

Salary is commensurate with education, skills, and relevant experience.

SECURITY AND EEO STATEMENT

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.