Patient Admin Specialist

Aquent is proud to partner with a leading medical organization dedicated to delivering exceptional patient care and advancing health outcomes. This organization is at the forefront of medical innovation, and by joining their team, you will contribute directly to a compassionate and efficient healthcare environment. We are seeking a proactive and empathetic individual to become the welcoming face and operational backbone of a dynamic clinical setting, ensuring seamless patient experiences and vital administrative support.

As a key contributor to this team, you will play a pivotal role in coordinating patient care and maintaining the smooth operation of front-office functions. Your efforts will directly impact patient satisfaction and clinic efficiency, making a tangible difference in the daily lives of patients and the healthcare professionals who serve them. This is an exciting opportunity to leverage your administrative expertise in a meaningful way, ensuring that every patient interaction is positive and every operational detail is handled with precision.

Responsibilities

• Coordinate new patient intakes, schedule appointments, and adeptly manage all front-office functions within a bustling clinical environment.
• Execute essential administrative and operational support tasks to uphold smooth daily clinic operations and ensure an organized workflow.
• Interact directly with patients, consistently demonstrating professionalism, empathy, and an organized approach to their care journey.
• Adhere to specific shift rotations (08:00-16:30 or 08:30-17:00 depending on clinic needs) and wear required black scrubs attire.

Required Qualifications

• High School Diploma or GED.
• 4+ years of experience in a healthcare environment (e.g., hospital, medical/dental office, surgical facility), specifically as a surgery scheduler or front-office specialist.
• Strong working knowledge of medical terminology.
• Proficiency with computer systems and functional software tools used in clinical environments, with EPIC experience preferred.

Preferred Qualifications

• Associate's degree in a health-related field or a Bachelor's degree from an accredited college or university.

Important Considerations

• Must be authorized to work in the United States.
• Cannot require sponsorship of any kind for the duration of the assignment.
• Must be able to work on a W-2 basis (C2C or 1099 is not permitted for this position).