Energy Department Administrative Assistant - GRAINCO FS - Newark, IL

The FS brand represents a standard of excellence for agricultural and energy-related products. It's the people who represent the FS brand that set it apart. As local cooperatives, FS Companies believe it is their responsibility to ensure that our earth, our communities, and businesses perform together, sustainably. FS Companies are committed to ensuring the continued profitability for the company, their owners, and their customers, while enacting to help the environment and greater good.

GRAINCO FS, Inc.

Energy Department Administrative Assistant Job Description

Reports To: Department Manager

Job Title: Energy Department Administrative Assistant

Job Class: Full Time

Pay Range: $17 - $19 per hour

Job Objectives:

1. Service the needs of Grainco FS patrons promptly and courteously.

1. Assist management in projecting a positive company image that is conducive to building and retaining profitable business.

1. Performing assigned accounting and record keeping duties.

Duties and Responsibilities:

1. Answer telephone calls and direct them to the appropriate administrative or staff person.

1. Answer Patron questions related to their monthly statement and assist co-workers in answering customer questions.

1. Record payments received promptly and accurately. Prepare daily deposits and balance cash drawer. Run credit card reports. Prepare and make bank deposits.

1. Accounts Receivable (Calling on bad debt).

1. Process and distribute mail each day.

1. Establish and organize office operations and procedures.

1. Attend meetings and training sessions as requested.

1. Maintain a neat personal appearance as well as a clean, uncluttered work area.

1. Comply with and support policies and procedures established by the company.

1. Perform other appropriate duties as assigned.

1. Communicate with main office and ensure information and reports are done on time.

1. Follow up on customer complaints and seek a reasonable "win/win" resolution.

1. Receive in and transfer Energy inventory.

1. Order office supplies.

1. Invoice all Energy products sold.

1. Operate the computer accounting and dispatch software system

Skills:

1. Excellent interpersonal skills
2. Team building skills
3. Analytical and problem solving skills
4. Ability to multi-task
5. Attention to detail and high level of accuracy
6. Effective organizational skills
7. Effective written communication skills
8. Highly proficient computer skills
9. Time management skills

Requirements:

1. Must have a working knowledge and be able to explain in detail the customer billing statement
2. Must have a working knowledge or be able to acquire a working knowledge of the following software programs: Microsoft Excel, Word, Outlook, and internal accounting and dispatch software.

We are dedicated to supporting the long-term financial well-being of our employees through a fully funded pension, a cornerstone benefit that ensures security for the future. We offer a comprehensive benefits package that includes medical, dental, vision, and life insurance, along with a variety of supplemental plans like accident, critical illness, disability, hospital indemnity, and identity theft protection. To promote a healthy work-life balance, employees enjoy generous paid time off (PTO) and paid holidays, giving you time to recharge and focus on what matters most. Additionally, our 401(k) plan with company matching helps you plan for retirement, while our free Employee Assistance Program (EAP) supports your overall well-being. Whether you're starting your career, balancing family life, or planning for retirement, our company is committed to providing employees with a comprehensive and competitive Total Rewards package that meets your needs at every stage. Benefits eligibility may vary depending on the position.

Actual compensation will be determined based on experience, location, and other factors permitted by law. In addition to base pay, certain roles may be eligible for bonuses, incentives, and commissions.