F&B Manager in Training

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

The Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston's Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. The building was recently transformed into a 286-room luxury hotel with 16,000-sq-ft of stunning event spaces, signature dining experiences and a reimagined front entrance on Newbury Street.

The Food & Beverage Manager in Training will receive exposure to/and provide support in all aspects of the food and
beverage operation including on the floor and kitchen coverage, clerical, administrative, marketing materials, and
other duties to assist in the smooth operation of Food & Beverage. He/she is also responsible for providing attentive,
courteous and efficient service to all guests.

* Flexible and long hours sometimes required.
* Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or
constantly to lift, carry, push, pull or otherwise move objects.

* Maintain a warm and friendly demeanor at all times.
* Must be able to effectively communicate both verbally and written, with all level of employees and guests
in an attentive, friendly, courteous and service oriented manner.
* Assisting with guest communication via e-mail and phone and in person.
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
* Approach all encounters with guests and employees in an attentive, friendly, courteous and service
oriented manner.
* Attend all hotel required meetings and trainings.
* Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which
will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming.
* Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
* Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems
as necessary.

* Must be able to understand and apply complex information, data, etc. from various sources to meet
appropriate objectives.
* Must be able to cross-train in other hotel related areas.
* Must be able to maintain confidentiality of information.
* Must be able to show initiative, including anticipating guest or operational needs.
* Perform other duties as requested by management.

* Provide floor coverage in the Street Bar and support the back of house culinary, stewarding and personal dining
team as needed.
* Attend BEO (Banquet Event Order) meetings to assist in planning and execution of banquet operations.
* Provide clerical support such as editing, printing and distributing menus and other materials, data entry and
compiling reports from our POS system.
* Act as a host, utilizing our guest reservation system and warmly engaging with our guests to enhance the arrival,
dining and departure experience.
* Answer telephone and email messages. Respond accordingly.
* Manage all incoming catering inquiries and distribute
* Maintain and stay abreast of the latest computer programs/innovations (as applicable).
* Assist with catering event resumes and distribution
* Manage BEO distribution and event guarantees
* Filing of all pertinent correspondence in a timely manner.
* Handle correspondence pertaining to department.
* Maintain adequate inventory of office supplies.
* Responsible for the smooth operation of the office.
* Type and distribute meeting minutes.
* Maintain trace file as needed.
* Prepare Banquet Event Orders (BEOS) and Group Resumes as needed
* Greet guests/clients/employees when necessary.
* Attend meetings/training as required by management.
* Must be proficient with Microsoft Office and Delphi FDC

* High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
* At least 1 year of progressive experience in a hotel or related field preferred.
* College course work in related field helpful.
* Computer knowledge/skills required.

We are pleased to offer a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.

Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance
401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Educational opportunities / Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

For Employees Based in Washington:

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service
• Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.

For Employees Based in Colorado:

• 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year
• Up to 20 days of paid vacation per year, based on classification and length of service
• 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.

For Employees Based in California:

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.
• Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.

Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement ("CBA"). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.

This job opening was posted on [insert date] and will remain open for at least 75 days.