Load Coordinator

Do you thrive in a fast-paced distribution environment where every decision helps keep freight moving on schedule during first shift operations?

Do you enjoy coordinating with carriers, drivers, and warehouse teams to solve problems and adapt quickly to changing priorities?

You'll Support Meaningful Work By:

• Coordinating inbound and outbound freight schedules to ensure on-time shipment and receipt of materials.
• Managing multiple loads simultaneously while adjusting priorities to support changing operational demands.
• Communicating with carriers, drivers, warehouse teams, and leadership to provide updates and resolve transportation issues.
• Monitoring dock activity, equipment utilization, and labor resources to maintain efficient freight flow.
• Reviewing bills of lading, manifests, shipping documents, and system transactions to ensure load accuracy.
• Responding to freight delays, missed appointments, and operational disruptions by implementing contingency plans and minimizing service impacts.
• Analyzing transportation and operational metrics to identify bottlenecks and opportunities for improved efficiency.

• High school diploma, GED, or equivalent experience.
• Experience coordinating transportation, shipping, warehouse, distribution, or logistics operations.
• Experience communicating with carriers, drivers, warehouse teams, and cross-functional partners.
• Experience managing multiple priorities in a fast-paced operational environment.
• Basic proficiency with Microsoft Excel, Outlook, and Teams.
• Experience working with warehouse management, transportation management, or ERP systems.
• Ability to work the scheduled shift of Monday through Friday, 5:30 AM to 2:00 PM.
• Ability to make decisions and resolve operational issues in a time-sensitive environment.

Qualified applicants must be authorized to work in the United States on a full-time basis. Steelcase will not provide support for or sponsor work authorization and/or visas for this role.

• Experience using Warehouse Management Systems (WMS), Transportation Management Systems (TMS), or ERP platforms.
• Knowledge of transportation operations, route planning, carrier management, and freight tracking.
• Experience reviewing bills of lading (BOLs), manifests, and shipping documentation.
• Understanding of receiving, shipping, cross-dock, and dock flow operations.
• Knowledge of freight classifications, trailer capacity, and load utilization principles.
• Experience analyzing transportation, labor, or operational performance metrics.
• Strong problem-solving skills with the ability to respond effectively to changing priorities and operational disruptions.
• Strong communication and relationship-building skills when working with carriers, drivers, and cross-functional teams.