Director of Corporate Communications, Segments & Stakeholders

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.

We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration - because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.

The Director of Corporate Communications, Segments & Stakeholders, serves as the communications leader for corporate strategies, launches, changes, and enterprise priorities. This role sets the vision and direction for how communications support business growth, stakeholder understanding, market readiness, and organizational reputation. The Director partners closely with executive leadership, product, marketing, compliance, legal, operations, and customer experience teams to shape integrated communication strategies, guide messaging decisions, and ensure consistent, clear, and compliant communications across internal and external audiences. This leader also provides team leadership, communication counsel, and oversight of execution across complex, high-visibility initiatives. Performs other duties as assigned.

Key Accountabilities

• Lead the communications strategy across the product lifecycle, including launches, enhancements, market changes, annual enrollment, and member or stakeholder updates.
• Set the vision, priorities, and communication approach for initiatives, ensuring alignment with enterprise goals, brand standards, and audience needs.
• Serve as the senior communications advisor to executives and business leaders on product messaging, stakeholder engagement, reputation considerations, and communication risks.
• Lead the development of integrated communication strategies and oversee execution across internal and external channels.
• Guide teams in translating complex health insurance concepts, benefits information, and product changes into clear, accurate, and audience-appropriate messaging for members, employers, brokers, providers, and employees.
• Build strong partnerships with product, compliance, legal, operations, customer experience, marketing, and leadership teams to ensure coordinated and timely communications.
• Provide leadership, direction, and coaching to communications team members and external partners, fostering high-quality execution and continuous development.
• Establish communication measurement approaches, evaluate outcomes, and use insights to improve effectiveness and inform future strategy.
• Lead communications support for sensitive, complex, or high-visibility issues related to health insurance and market changes.

Required Qualifications

• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, English, or a related field.
• 8+ years of job-specific related experience and 5+ years of management related experience in corporate communications, strategic communications, public relations, marketing communications, or a related field.
• Significant experience developing and leading communication strategies for complex business initiatives, preferably in healthcare, health insurance, or another highly regulated industry.
• Experience advising senior leaders and influencing decisions on high-visibility communication matters.
• Demonstrated success leading cross-functional communication efforts that require strong coordination, change management, and message discipline.
• Exceptional writing, editing, and message development skills with the ability to simplify complex topics for diverse audiences.
• Strong people leadership, coaching, and team development skills.
• Strong project and stakeholder management skills, with the ability to manage multiple priorities in a fast-paced environment.
• Sound judgment, executive presence, and the ability to manage sensitive, confidential, or reputationally significant communications.

Preferred Qualifications

• Experience leading communications for health plan product launches, annual enrollment, benefit changes, or member-facing communications.
• Knowledge of healthcare or insurance regulatory environments, communication review processes, and market dynamics.
• Experience leading communications teams or managing agency and consultant partners.
• Experience with executive communications, issues management, and communication performance measurement.

This position is an Office role, which requires an employee to work onsite at our Minnetonka, MN office, on average, 3 days per week.

The full salary grade for this position is $130,300 - $223,400. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $130,300 - $195,510. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to compensation, Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.

The compensation and benefits information is provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.

Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.

We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.