Facility Reimbursement Officer

The Department of Human Services (DHS) is seeking a Facility Reimbursement Officer who is ready to make a meaningful difference. In this role, you will help ensure that vital reimbursement operations stay on track and support quality care. Your work will help Clarks Summit State Hospital maintain financial strength and continue serving those in need. If you enjoy responsibility, teamwork, and problem solving, this opportunity is for you!

This position oversees the daily operations of the Reimbursement Office and ensures that financial responsibilities are handled accurately and within required guidelines. As a Facility Reimbursement Officer, you will perform the following duties:

• Financial Oversight: Review financial data, verify liabilities, and guide reimbursement processes to maintain compliance
• Staff Leadership: Supervise staff who research consumer resources and determine financial liabilities
• Billing Coordination: Ensure accurate billing, prompt posting of payments, and proper account classification
• Policy Compliance: Apply DHS regulations, maintain confidentiality, and support audits and reviews
• Public Relations: Communicate with agencies, guardians, and payers to support reimbursement activities
• Reporting Duties: Prepare revenue projections and provide required reports and analyses

Work Schedule and Additional Information:

• Full-time employment, 37.5 hour per week
• Work hours are 7:30 AM to 3:30 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time. You will be required to report to the office 2 days per week. In-office training dates will be determined by the supervisor. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Clarks Summit. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years of experience as a Facility Reimbursement Technician (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Five years of experience involving public contact work in billing and collecting financial accounts or debts; or
• Any equivalent combination of experience and training. Completion of college-level work with major course work in business administration, finance, accounting, health care management, or a related field may be substituted for required experience on a year-for-year basis.

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.