NAC MGR Aircraft Records

COMPANY INFORMATION

Saltchuk Aviation is a family of diversified air cargo and aviation services companies. We operate Part 121, 135 and 145 certificates. We create connections by serving customers and communities in the U.S with reliable and efficient aviation services.

Saltchuk Aviation employs over 900 employees in the air cargo, ground handling, aircraft maintenance, aviation logistics, and air freight on-demand charter sectors across five operating companies. Across its portfolio, Saltchuk Aviation transports over 380 million pounds of freight annually.

Specifically, Saltchuk Aviation operating companies/brands include:

Northern Air Cargo:(NAC) has served as the largest all-cargo airline in Alaska since 1956 and provides a diverse array of air transportation options. The airline operates out of primary base at the Ted Stevens Anchorage International Airport, serving 13 communities throughout the state. The mission of Northern Air Cargo (NAC) is to provide safe, reliable aviation cargo services for our customers and create a place for employees to build long-term careers.

Northern Air Maintenance Services, LLC: (NAMS) is a Part 145 certified repair station that provides maintenance/ground services to a major oil exploration and production company on a year-round basis. In addition to maintenance services, NAMS provides all below-wing services including baggage handling, catering, aircraft servicing, passenger loading, etc.

Ryan Air, Inc.: (Ryan), a Part 135 air carrier, operates a fleet of 23 aircraft including Cessna 207's, Cessna 208's, Casa 212's, SAAB 340's, and Pilatus PC-12's and utilizes a hub-and-spoke model to deliver bypass mail, general freight, and to a smaller extent, passengers to over 70 villages in rural Alaska.

Aloha Air Cargo: (AAC) is the largest air freight carrier in the state of Hawaii and is a vital transportation provider to business, government, and non-profit entities. AAC moves approximately 350,000 pounds of diverse cargo, including perishables and priority packages, per day to all the major destinations (Honolulu, Kahului, Lihue, Kona, and Hilo).

Aloha Tech Ops: (ATO) provides aircraft maintenance and repair services to several airlines flying to all the major destinations in Hawaii. ATO provides over 2,000 pre-departure checks monthly to its various customers.

BENEFITS

• Comprehensive insurance programs including medical, dental, and vision
• Company-provided benefits include life insurance, short and long-term disability, and an employee assistance program
• Competitive 401k match program with zero vesting period
• Annual bonus and salary review programs
• Competitive paid time off, personal days, and federal holidays
• Reimbursement benefits like fitness, transportation, and tuition up to $5,250 annually
• Plus, many employee discounts with major retailers

POSITION SUMMARY

The Manager of Aircraft Records is responsible for overseeing all aircraft maintenance records activities for Northern Air Cargo and ensuring the accuracy, integrity and regulatory compliance of records maintained within TRAX, the company's system of record.

This position supports FAA Part 121 compliance, airworthiness, audit readiness, and operational reliability through the management of aircraft, engine, component, Limited Life Parts (LLP), Airworthiness Directive (AD), Service Bulletins (SB) and maintenance program records. The Manager of Aircraft Records works closely with Engineering, Quality Control/Inspection, Maintenance Planning, Powerplant and Reliability teams and the Materials departments.

SUPERVISORY RESPONSIBILITIES

The Manager of Aircraft Records supervises the Records Department personnel to ensure the safe, compliant, and timely completion of all assigned work in support of uninterrupted flight operations.

ESSENTIAL JOB RESPONSIBILITIES

• Leads and manages the Records Clerks, including hiring, training, scheduling and performance management
• Establishes clear expectations for data accuracy, timeliness and compliance
• Develops and enforces standardized processes for records entry, validation, and audit controls
• Serves as the Subject Matter Expert (SME) for aircraft records and TRAX system utilization
• Ensures all aircraft, engine and component maintenance records are accurately entered and maintained in TRAX in accordance with maintenance and inspection programs (Limited Life Parts (LLPs), Hard Times (HTs), Total Times (TT), Total Airframe Times (TAT), etc. as applicable)
• Validates compliance with:
  
  
  
  • Airworthiness Directives (ADs)
  • Service Bulletins (SBs)
  • Maintenance Program requirements
  • Engineering Orders (EOs) and Repairs
  • Ferry flight, Voluntary Disclosure Reports (VDRs), Service Difficulty Reports (SDRs) , and Incident Report Documentation
  
  
  
  
• Ensures complete and accurate aircraft status at all times to support safe operation and return-to-service decisions.
• Oversees data entry standards, naming conventions, and configuration controls
• Supports implementation and continuous improvement of TRAX workflows, including:
  
  
  
  • Logbook entries and defect tracking
  • Minimum Equipment Lists (MEL) tracking and clearance and flight delay data
  • Task card management and engineering controls
  • Component transactions (Removals, Installs, Pending/Parts Holds)
  
  
  
  
• Coordinates with Engineering and Quality Control to ensure accurate system configuration and data alignment
• Leads records review and validation for aircraft and engine onboarding and lease returns, including but not limited to:
  
  
  
  • Bridging of maintenance programs
  • Conformity inspections and documentation
  • Historical records validation and gap analysis (LLP/HT, TAT, Back to Birth (BTB), Certified Reports)
  
  
  
  
• Ensures complete and auditable engine and component builds with TRAX, including:
  
  
  
  • Limited Life Parts traceability
  • Airworthiness Directive /Service Bulletins compliance
  • Configuration and positional data
  
  
  
  
• Reviews and approves all compliance status reports for internal management and regulatory agencies as required.
• Audits planned internal A-check work orders for completeness and accuracy prior to release to Maintenance Technicians.
• Defines digital records keeping process. Manages security and access requirements for all electronic maintenance records and documents. Maintains inventory of all physical and/or digital records to ensure quick and efficient retrieval when required
• Serves as liaison to the FAA, Internal Quality Assurance and external regulatory agencies, coordinating all records requests.
• Drives continuous improvement initiatives focused on:
  
  
  
  • Reducing duplicate data entry
  • Improving data accuracy and turnaround time
  • Enhancing system utilization at the technical level
  
  
  
  
• Develops job aids, training materials, and standard work procedures for records personnel and frontline users and communicate with departmental directors all necessary training/re-training / process change needs.
• Supports digital transformation initiatives aligned with the Company's one-system strategy

QUALIFICATIONS & REQUIREMENTS: Should be specific and obtainable to the location and workforce.

KNOWLEDGE, SKILLS AND ABILITIES

• Strong attention to detail and data accuracy
• Deep understanding of aircraft maintenance documentation and regulatory requirements
• Leadership and team development skills
• Process-driven mindset with continuous improvement focus
• Ability to manage multiple priorities in a fast-paced Part 121 environment
• Strong communication and cross-functional coordination skills.
• Strong working knowledge of FAA Part 121 regulations and maintenance recordkeeping requirements
• Skilled in communicating with company leadership, varied internal stakeholders, staff, regulators, external stakeholders, etc.
• Demonstrated ability to follow oral and written instructions
• Demonstrated ability to give clear written and oral instructions to team members, vendors or other stakeholders
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write reports, procedure manuals, correspondence, and other related materials
• Ability to respond effectively verbally and in writing to inquiries from regulators

EDUCATION AND EXPERIENCE

• High school diploma, or equivalent
• Five (5) years' experience in aircraft maintenance records or technical operations
• Two (2) years' supervisory experience
• Direct experience with TRAX
• Experience supporting FAA audits, CASS programs, and regulatory compliance initiatives
• Familiarity with LLP management, AD compliance, Component configurations (NHA/NLA) engineering directives and heavy maintenance records
• Experience with aircraft records for Boeing 737 (Classics and / New Generation) fleets, preferred
• Direct experience with maintenance planning, preferred
• Bachelor's degree, preferred

PHYSICAL REQUIREMENTS

• The employee is regularly required to sit and sometimes stand.
• The employee will need to see (including close vision), speak and hear.
• Manual dexterity is required for input into or manipulation of spreadsheets, composing composition and reports, etc.
• The employee must occasionally lift and/or move up to 50 pounds.

WORK ENVIRONMENT

• Most work is performed in an office setting within an aircraft hangar/warehouse
• Frequent interaction with maintenance, engineering, materials and quality teams
• May require occasional travel for audits, aircraft inductions, or vendor coordination
• Use of personal protective equipment may be required

DISCLOSURE

The intent of this Description is to provide a representative summary of the major responsibilities performed and results expected by persons assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. Incumbents may be required to perform other job-related tasks other than those specifically presented in this description.