Tech Writer

This role will focus on the complete rebuild/redesign of all GRBC documentation from scratch-including Procedures, User Guides, Training docs, and more-while also migrating all customer?facing content from SharePoint into Confluence. The Technical Writer will create clear, concise procedural docs, job aids, and training materials, and will build a fully structured Confluence documentation library that includes intuitive page hierarchies, templates, navigation, labeling, and content organization best practices. This includes working within existing Confluence spaces, standardizing page layouts, improving searchability, and ensuring documentation is easy for teams to consume and maintain. The position requires close collaboration with subject matter experts to gather, clarify, and validate technical information, ensuring that all content is accurate, consistent, and aligned with updated documentation standards.

Expected Deliverables

Fully rewritten procedure and user documentation.
New Confluence pages and organized documentation library.
Mixed-media training and onboarding materials (quick starts, how?tos, reference sheets).

Required Qualifications
5+ years technical writing experience.
Strong ability to simplify and structure complex processes.
Expert in Microsoft Word and Confluence.
Familiarity with SharePoint pages, lists, and document libraries
Experience with documentation redesign, cleanup, or migration is highly preferred.
Excellent interviewing, organization, and content-structuring skills.
Ability to work independently and deliver high-quality content quickly
Desired Qualifications
Familiarity with technical Business Continuity & Operational Resiliency concepts
Understanding of relationship between, and flow from Policy, Standards, Process, & Procedures

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals.To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.