Auto Claims Adjuster

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

Overview

This role is responsible for the end-to-end investigation, evaluation, and resolution of 1st party automobile claims filed by branch operations. This role involves determining coverage, assessing vehicle damage, and ensuring fair and timely settlements in accordance with policy terms and state regulations.

Duties & Responsibilities

• Conduct initial contact with branch management to gather facts of the loss and explain the claims process

• Review insurance policies to determine applicable coverages, limits, and deductibles

• Coordinate vehicle inspections and review repair estimates from body shops or independent appraisers for accuracy

• Evaluate total loss claims and negotiate settlements based on actual cash value (ACV)

• Identify potential subrogation opportunities and refer cases to the recovery department

• Maintain detailed and accurate claim file documentation and status update.

• Collaborate consistently with internal teams, including operations, marketing, and regulatory departments

Candidate Requirements

Education

• Bachelor's Degree or equivalent professional experience

Experience

• 2+ years of experience in auto claims adjusting or a related field in the insurance industry

• Valid state-issued Adjuster License as required by jurisdiction

• Proficiency in claims management software and estimating platforms

Skills & Competencies

• Excellent verbal and written skills for negotiating and explaining coverage

• Industry knowledge

• Maintain detailed, accurate records of the claim

• Strong understanding of auto insurance policies, liability laws, and vehicle repair process

• Ability to use claims management software

Compensation

Base Pay range: $22.60 - $33.27 / hourly

While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable).

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

Click here to read more about our Total Rewards Program which includes:

Professional and Personal Growth

• Multiple avenues to grow your career

• Training and development programs available

• Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

Savings and Retirement

• 401(k) retirement plan with company-matching contributions

Work-Life Balance

• Vacation days & sick days

• Company-paid holidays & floating holidays

• A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

California residents click here to review your privacy rights.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.