Director, Clinical Research and Evaluation

Join the team leading the next evolution of virtual care.

At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.

Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens.

Summary of Position

The Director, Clinical Research and Evaluation leads Teladoc Health's clinical research agenda, focused on generating high-quality, publishable evidence from real-world data and prospective studies. This role helps strengthen our scientific reputation and ensures research insights are used to guide product development, care model improvement, and strategic decisions in virtual care.

With a high degree of ownership, the Director, Clinical Research and Evaluation identifies key evidence needs, shapes study designs, partners with analytics on approach and interpretation, and leads dissemination through peer-reviewed publications and scientific presentations. The role also represents Teladoc Health with academic, regulatory, and scientific stakeholders, and works closely with executive and clinical leaders to translate findings into clear, decision-ready recommendations.

Essential Duties and Responsibilities

• Help develop and deliver Teladoc Health's clinical research roadmap, prioritizing work that supports both near-term credibility and longer-term evidence needs.

• Set and maintain standards for study methods, analytics, and publication-quality work across research efforts.

• Identify evidence gaps, shape research questions, and propose studies that are appropriately scoped and feasible.

• Oversee research governance (policies and SOPs) to support ethical conduct, regulatory compliance, and scientific integrity.

• Provide scientific oversight for study design, analytic plans, and interpretation, ensuring conclusions are well-supported and properly qualified.

• Coach and support research analysts and cross-functional partners on methods, measurement, and best practices.

• Review and approve research outputs intended for external audiences, ensuring they are accurate, clear, and publication-ready.

• Lead manuscript and abstract writing, reviewing and submission for publication, submit for communication at conferences, and contribute to scientific presentations and related dissemination.

• Translate complex results into clear evidence summaries and narratives for internal and external stakeholders.

• Build and maintain collaborations with academic institutions, investigators, and other research partners.

• Support thought leadership and help position Teladoc Health as a credible contributor to the virtual care evidence base.

• Partner with executive and clinical leadership to discuss what the evidence indicates, key limitations, and practical next steps.

Qualifications Expected for Position

• Ph.D., Sc.D., DrPH, or equivalent doctoral degree in biostatistics, epidemiology, health services research, public health, health economics or related quantitative discipline. Or, MPH or MS in related disciplines and 5+ years of experience.

• Advanced expertise in statistical modeling and quantitative research methodologies with an emphasis on quasi-experimental designs and causal inference.

• Demonstrated experience collaborating with commercial and client stakeholders to develop, interpret, and present clinical research findings.

• Demonstrated experience analyzing large, complex healthcare datasets (claims, EHR, digital health, remote monitoring).

• Experience in the design and implementation of RCTs and prospective studies with strong understanding of regulatory compliance.

• Expertise in SQL, R, and Python.

• Strong written and verbal communication skills with demonstrated experience translating complex analytics to diverse audiences.

• Exemplary cross-functional collaboration skills clinicians, quality and safety professionals, clinical researchers, data scientists, and commercial colleagues.

• Demonstrated experience in clinical research, with several peer-reviewed publications as first and senior author.

• Exceptional oral and written communication skills, with the ability to present complex clinical concepts and health outcomes data to non-clinical stakeholders.

• Proficiency with virtual care platforms and digital health technologies.

• Ability to thrive in a highly dynamic, fast-paced environment, balancing multiple competing priorities.

Preferred Qualifications

• Experience designing and conducting implementation science studies (e.g., implementation evaluation, adoption, and sustainment).

• Experience in designing and conducting formal quality improvement studies for publication with emphasis on quality improvement analytics and methods such as statistical process control (SPC) and planned experimentation / factorial design

• Track record of grant writing or securing research funding.

• Established network within academic medicine or digital health research communities.

• Familiarity with national quality frameworks and measurement standards (e.g., HEDIS, NCQA, CMS quality programs).

• Passion for advancing data-driven, evidence-based virtual care.

The base salary range for this position is$160,000- $190,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026.Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.This information is applicable for all full-time positions.

We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details.

As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.

Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why join Teladoc Health?

• Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission.

• Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.

• Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day.

• Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.

• Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.

• Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available at this link.