Partner Alliance Coordinator

THE HIGH LEVEL

The Partner Alliance Coordinator will help scale and manage our partner ecosystem. Responsible for screening inbound partner requests, onboarding new partners, and serving as an operational point of contact for a broad base of partners that support day-to-day revenue generation. Within a highly performing Alliances organization, this role is critical to ensure our partner ecosystem is efficient, well-governed, and easy to do business with.

Ideal candidate would be a recent college graduate who will gain early exposure to leading technology companies, internal sales and technical leadership, and the mechanics of how a large IT Systems Provider builds and manages strategic partnerships.

WHAT YOU'LL BE DOING

• Serve as the first point of contact for prospective technology partners entering our ecosystem helping build and maintain working level relationships across partner organizations (sales, channel, marketing, and technical teams)
• Help drive the screening and qualification of new partner requests based on strategic fit, capability, and market relevance
• Manage the supplier onboarding process end-to-end (intake, documentation, internal alignment, approvals, system setup)
• Maintain supplier records including oversight, reporting, and corrective actions that align to defined ISO and compliance standards.
• Manage and maintain OEM reseller agreements (intake, documentation, internal alignment, approvals, capture of deliverables, and ensure compliance with stated requirements).
• Act as a day-to-day operational contact for transactional partners (routing questions, resolving issues, guiding processes).
• Maintain and track partner records across internal systems (CRM, partner portals, etc.)
• Support ongoing operational requirements of the Alliances team (reporting, meeting prep, follow-ups)
• Help enforce governance, consistency, and scalability across a large partner base
• Identify opportunities to streamline processes and improve partner experience
• Other duties as assigned

YOUR VALUE PROP FOR THE TEAM WHAT WILL SET YOU APART

• High School plus 2-3 years of experience
• Recent College Graduate with Internship experience in operations, supply chain, consulting, or tech is highly preferred
• Exposure to CRM systems (e.g., Salesforce) or data management
• Proven ability to prioritize and manage multiple requests simultaneously
• Process-oriented mindset
• Requires 5% travel
• This is a hybrid role based in Annapolis, MD

WHY YOU'LL LOVE IT!

• Meaningful, High-Impact Experience: Gain hands-on experience managing a large-scale partner ecosystem while contributing to projects that truly make a difference.
• Career Growth & Opportunity: Build foundational skills in operations, partner management, and business process design, with clear pathways into Partnerships, Sales, Sales Operations, or Business Operations.
• Collaborative Environment: Work cross-functionally with Engineering, CTO, Strategy, Sales, and Marketing teams to drive alignment and deliver exceptional outcomes.
• Innovation & Transformation: Be part of a forward-thinking organization that is redefining customer and employee experiences and leading the industry with cutting-edge solutions.
• Culture of Integrity & Excellence: Join a team where ethical standards, trust, and commitment to excellence are at the core of everything we do.
• Visibility & Exposure: Gain insight into a wide range of technology vendors, solutions, and strategic partnerships.
• Thrive & Grow: Be part of a culture that values diverse perspectives, encourages new ideas, and supports your professional development.
• Flexibility & Empowerment: Take ownership of your work in an environment that promotes autonomy, decision-making, and access to the tools and resources you need to succeed.

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