Director, Change Strategy & Communications - 901

"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare

What You Will Do to Change Lives

At Telecare, we believe the strength of our organization sits in the hands of our leaders. We believe having a strong, capable, and motivated leadership team is of foundational importance to the organization's success. The Director, Change Strategy & Communications is a key position in driving the organization's success. Reporting to the Vice President of Planning & Implementation, The Director, Change Strategy & Communications leads the development and execution of the change strategy for the enterprise ERP transformation, ensuring successful adoption across the organization. Reporting into the Transformation Office, this role is responsible for designing and delivering a holistic change readiness approach, including stakeholder engagement, communications, and behavior change strategies.

Shifts Available:

Full Time | Monday-Friday | 8:30am-5:00pm

Expected starting wage range is $134,060.10 - $165,567.54. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

What You Bring to the Table (Must Have)

• Eight to twelve plus (8-12+) years of experience in organizational change management, communications, or transformation leadership roles.
• Proven experience leading change strategy for large-scale transformations in healthcare settings.
• Experience driving change across complex, multi-stakeholder organizations.
• Experience partnering with implementation vendors, functional leaders, and executive stakeholders.
• Deep expertise in established change methodologies such as Prosci (ADKAR) or Kotter's 8-Step Process, with the ability to adapt frameworks to organizational context.
• Experience partnering with external implementation vendors and consulting firms.

Preferred:

• Master's degree (MBA, MHA, or related field) preferred.
• Change management certification (e.g., PROSCI, CCMP or Kotter Change certification)
• ERP (Workday, Oracle, SAP, PeopleSoft) implementation experience in a healthcare setting

What's In It For You*

• Paid Time Off: Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro-rated accrual for part-time schedules and annual carryover up to set caps.
• Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
• Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship
• Online University Tuition Discount and Company Scholarships
• Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan
• For more information visit:https://www.telecarecorp.com/benefits

Join Our Compassionate Team

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

EOE AA M/F/V/Disability

*May vary by location and position type

Full Job Description will be provided if selected for an interview.