Records Analyst (Police Department)

This position is responsible for performing a variety of significant functions related to the research, maintenance, and provision of police department records, criminal information and court related documents. More specifically, the Records Analyst (RA) has the primary responsibility of receiving, processing and responding to records requests from citizens, attorneys, media, law enforcement agencies, and other various sources. Additionally, the RA assists in maintaining accurate records and ensuring proper record retention schedules are being followed. The RA also conducts research and provides records as needed for the Wisconsin Law Enforcement Accreditation (WILEAG) program. Finally, the RA assists the department's Data Analyst and Evidence Detective as needed or directed and assists in payroll record processing in the absence of the Chief's administrative assistant.

1. Receive and process requests for records.
2. Apply policies, statute and procedures to the maintenance, processing and release of confidential records and information.
3. Respond by phone, person or email to inquiries made for police record requests.
4. Redact audio and video records as needed.
5. Provide assistance to citizens who request records.
6. Research and export records related to calls-for-service, incident reports, recorded calls (911 and non-emergency), crash reports, medical reports and other case information via the department's various software programs including, but not limited to: Phoenix RMS, Intergraph, TraCS, Evidence.com (Axon), MediaWorks, and Flock.
7. Assist in classifying body-worn camera (BWC) footage as required.
8. Confer with the Custodian of Records as well as the village's legal department for complex requests.
9. Maintain archived records within the department's electronic database.
10. Calculate anticipated costs for a record request based on the scope and size of the request.
11. Receive and process requests for local background checks.
12. Provide proofs for WILEAG accreditation and policy submissions through PowerDMS.
13. Assist in police website maintenance and social media messaging while also constructing news releases and other external communications.
14. Assist the Evidence Detective as needed with special projects or purging of property.
15. All other duties as assigned.

IESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES

1. Considerable knowledge of standard office practices, procedures, and techniques.
2. Considerable knowledge of business English, spelling, grammar, and punctuation.
3. Considerable knowledge of and proficiency in MS Office products or comparable office programs, word processing, spreadsheet, and some database knowledge.
4. Considerable knowledge of standard office equipment, including telephones, fax machines, keyboards, copiers, printers, scanners, shredders, and department/division specific equipment.
5. Considerable knowledge of department requirements, policies, procedures, rules, laws, etc.
6. Working knowledge of Wisconsin State Statutes (*19.31 - *19.39), Driver's Privacy Protection Act, Marsy's Law and municipal ordinances.
7. Working knowledge of unique or specialized terminology specific to department operations such as legal, law enforcement, driver license information, medical and mental health information as it relates to police records.
8. Ability to utilize specialized software to retrieve, review and redact records.
9. Ability to exercise judgment and discretion in completing assigned tasks.
10. Ability to exhibit high level of attention to detail and accuracy, with the ability to multi-task and meet deadlines.
11. Ability to work both independently and collaboratively, maintaining professional and respectful relationships and to improve/develop departmental programs and services.
12. Ability to establish and maintain effective, professional, positive, and respectful working relationships, and communicates internally, with other Departments/Divisions, clients/customers, outside agencies, and the general public
13. Ability to work cooperatively and effectively with individuals from diverse backgrounds and communities.
14. Ability to communicate clearly and concisely, both orally and in writing.
15. Ability to type at least 40 words per minute.

1. High School Diploma or GED.
2. Two (2) years of experience performing administrative support in a law enforcement agency or related setting to include working with confidential records/information. Equivalent combinations of education, training, and experience will be considered.
4. No felony convictions or other disqualifying offenses under Wisconsin law.
5. Successfully complete all required background checks in accordance with Village policy, Wisconsin law, and Criminal Justice Information Services (CJIS) security requirements.
6. TIME system advanced certification will be initiated within 30 days of hire and shall be obtained within six (6) months from date of hire.
7. Possess a valid Wisconsin Driver's License.

This is a full-time position that will work day shift hours Monday - Friday.

Communication regarding the status of this recruitment will be sent via email.