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Director, Program Management Excellence

Harman
life insurance, sick time, long term disability, tuition reimbursement
United States, Michigan, Novi
30001 Cabot Drive (Show on map)
Apr 30, 2026

Description & Requirements

About the Role

As Program Excellence Lead, youare responsible forstrengthening the effectiveness of program execution across the Global Customer Group (GCG) by defining execution standards, ensuring consistent adoption, and intervening when delivery performance is at risk.

Youestablishthe standards that define what good program execution looks like, ensure those standards are applied across program portfolios, and engage directly in complex or high-risk delivery situations to restore stability and prevent escalation.

Your impact is measured not only by the frameworks you define but by improved delivery outcomes across the program portfolio, including stronger program health, earlier risk identification, and reduction of RED programs.

In partnership with Program Management, Quality, and Customer Group leadership, you act as the global authority for program execution standards, ensuring both preventative governance and hands-on intervention whenrequired.

Your Team

You are part of the Customer Excellence organization andoperateas the senior authority on program execution standards across the Global Customer Group.

You lead through influence across Program Management, Quality / PMO, Customer Account Management (CAM), Engineering, Operations, and Finance, and act as a global escalation point for complex delivery execution challenges.

Over time, the capability may expand to include regional program excellence resources embedded within customer groupsto support local program teams and ensure consistent adoption of global execution standards.

What You Will Do

  • Define and Institutionalize Program Execution Standards
  • Define the standards that describe how programs should be executed across HARMAN Automotive, including expectations for governance discipline, program health transparency, escalation timing, and leadership behaviors.
  • Ensure standards are consistently adopted across customer groups and program portfolios.
  • Ensure execution frameworks translate into measurable delivery improvements.
  • Partner with Program Management leaders to embed standards into daily execution,identifysystemic delivery gaps, and influence leadership decisions that improve program outcomes.
  • Drive Adoption and Impact of Program Excellence Frameworks
  • Monitor Program Health and Intervene in High-Risk Programs
  • Maintain visibility into program health across the portfolio and engage directly in programs facing elevated risk.
  • Diagnose systemic execution issues, coordinate cross-functional recovery plans, and support leadership teams in restoring delivery stability before escalation occurs.
  • Align Execution Governance with PLM and Quality Processes
  • Partner with Product Launch Quality (PLQ) and PMO teams to ensure alignment betweenPLM200 / PLM300 governance and execution practices.
  • While Quality owns process compliance and audits, Program Excellence ensures execution effectiveness beyond process adherence.
  • Drive Continuous Improvement Across Program Delivery
  • Capture lessons learned from delivery execution andtranslatethem into improved standards, governance practices, and leadership expectations across the program portfolio.
  • Ensure insights from program execution are systematically incorporated into pursuit, commercial, and program management practices.

What You Need

  • Bachelor's Degree in Engineering, Business, or a related field

  • 10+ years of experience in automotive program management, product development, or delivery leadership roles

  • Strong understanding of program lifecycle management, cross-functional program execution, and delivery risk management

  • Proven ability to influence leaders across a global matrix organization and resolve complex delivery challenges

What is Nice to Have

  • Master's Degree in Engineering or Business

  • PMP certification

  • Experience in complex automotive hardware and software product development programs

  • Experience working across global customer portfolios and program organizations

What Makes YouEligible

  • Willingness to travel 30% of the time

  • Any offer of employment is conditioned upon the successful completion of a background investigation andapplicablescreenings.

  • Willing to work in an office in Novi, MI (Hybrid)

What WeOffer

  • Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)

  • Extensive training opportunities through our own HARMAN University

  • Competitive wellness benefits

  • Tuition Reimbursement

  • Access to HARMAN Campus Fitness Center and Cafeteria

  • An inclusive and diverse work environment that fosters and encourages professional and personal development

Pay Transparency
$ 161,250 - $ 236,500
Dependent on the position offered, other forms of compensation are also available, such as bonuses or commission.
Pay is based on a wide range of factors, including, without limitation, skill set, experience, training, location, and business need. While the above range is a reasonable estimate of the wage range for this position, please note the disclosed range estimate has not been adjusted for the applicable geographical differential associated with the location where the position may be filled.
Benefits
HARMAN is interested in the health and wellbeing of you and your family and offers a range of benefits designed to support your needs for holistic wellbeing. Benefits and perks may vary depending on the nature of your employment with HARMAN, and may include paid vacation and holidays, paid sick leave, volunteer leave, and paid bonding and care giver leave. Employees may also be eligible to participate in comprehensive medical, dental, and vision plans, fertility support and adoption assistance, Health Savings and Flexible Spending Accounts, retirement savings plan with employer match, short and long term disability coverage, life insurance, and more.
About HARMAN: Where Innovation Unleashes Next-Level Technology
Ever since the 1920s, we've been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.
Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today's most sought-after performers, while our digital transformation solutions serve humanity by addressing the world's ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.
If you're ready to innovate and do work that makes a lasting impact, join our talent community today!
Important Notice: Recruitment Scams
Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com', '@careers.harman.com' or '@harmanglobal.avature.net' email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in one of the above email domains about a job with HARMAN, please cease communication immediately and report the incident to us through: harmancareers@harman.com.
You Belong Here
HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you - all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.
HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. HARMAN attracts, hires, and develops employees based on merit, qualifications and job-related performance.(www.harman.com)
HARMAN is committed to providing reasonable accommodations to applicants with disabilities. If you need assistance or an accommodation during the application process, please contact us at harmancareers@harman.com. Requests will be considered on a case-by-case basis in accordance with applicable law.
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