Collections Customer Service Representative

Staffmark is Now Hiring! Collections Customer Service Representatives

Location: Geneseo, NY (In Office)

Pay + Schedule Details:

• Training Pay: $17.20/hr + $4.23/hr Health & Welfare
• After Training: $17.75/hr + $4.93/hr Health & Welfare

Monthly bonus potential available

• Full-Time | Monday-Friday | Daytime Hours
• Training Schedule: Monday-Friday, 8:00 AM-5:00 PM
• Flexible scheduling within business hours
• One weekday per week extends until 9:00 PM

A list of benefits will be provided to you upon hire.

You'll Thrive Here If You Have:

• Diploma or GED required; extra education gets you noticed.
• Excellent communicator who thrives on persuasion and problem-solving.
• Comfortable juggling multiple systems while keeping customers engaged.
• Hungry to learn, hit targets, and grow your career.
• Strong communication, typing, and organizational skills
• Familiarity with standard office systems and procedures
• Ability to report to work, in-office, in Geneseo, NY

Job Duties Include:

• Do inbound and outbound calls and assist customers with questions and issues.
• Discuss payment options and negotiate arrangements.
• Handle emails with a helpful, can-do attitude.
• Troubleshoot problems and find fast, friendly solutions.
• Document all customer interactions clearly and accurately in the system.
• Follow call scripts and document interactions.
• Represent the company with professionalism and positivity-every time.

If you're still reading this ad, you must be interested! Hit the "Apply Now" button to start our easy application process. You can even complete it with your phone!

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.