Recruiting Operations Analyst

WHAT IS BOX?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

We're building the recruiting function of the future: one where decisions are informed by data, every process is optimized, and AI is embedded into how we work. As our Recruiting Operations Analyst, you'll sit at the intersection of data, systems, and emerging technology. You'll be the person who doesn't just report on what's happening in our recruiting funnel. You'll help us understand why, and increasingly, build the tools that help us act faster and smarter.

You'll own our recruiting data infrastructure, serve as a power user and admin across our tech stack, and partner closely with the Ops team to drive enablement and ROI across every tool we use. Critically, you'll bring genuine curiosity about AI not just as a user, but as someone who's excited to experiment with and build AI-assisted workflows that transform how our recruiting team operates.

WHAT YOU'LL DO

Data & analytics

• Partner and collaborate with Recruiters, Recruiting Managers, and cross-functional partners such as People Analytics, People Operations.
• Support stakeholders with recruiting dashboards to raise the proficiency level across the recruitment team - covering pipeline health, funnel conversion, time-to-fill, source effectiveness, and more
• Ensure data integrity across all recruiting systems; establish and maintain processes that keep our data accurate and trustworthy
• Translate complex data into clear, actionable insights for recruiters, hiring managers, and senior leadership
• Build enablement resources such as: reporting guides, data dictionaries, metric definitions that empower the team to self-serve on data

Systems & operations

• Serve as an admin and subject matter expert for Greenhouse ATS, including configurations, workflows, permissions, integrations, and reporting
• Help optimize our broader recruiting tech stack (Greenhouse, Workday, FindEm, CoderPad, and others), with a sharp eye on how tools work together and where the stack has gaps
• Troubleshoot data discrepancies and system issues, providing hands-on support to recruiters and hiring teams
• Support process improvement initiatives using data to identify inefficiencies and measure the impact of changes

AI & automation

• Actively experiment with AI-assisted workflows that reduce manual work, improve data quality, or accelerate recruiting processes
• Identify automation opportunities across the recruiting function and prototype solutions whether that's an AI-powered reporting pipeline, a Greenhouse integration, or a candidate communication workflow
• Contribute to the team's broader AI fluency by sharing what you're building, what's working, and what isn't

WHO YOU ARE

We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.

Required

• 2+ years in Recruiting Operations, Talent Analytics, People Operations, or a similar data-focused role
• Strong analytical instincts - you're comfortable working with messy data, building reports from scratch, and surfacing patterns that matter
• Hands-on experience with recruiting or HR systems (Greenhouse ATS strongly preferred)
• Proficiency with reporting tools and data visualization - Excel, Google Sheets, or BI tools like Tableau or Looker
• Genuine curiosity about AI and automation - you don't need to be an engineer, but you should be someone who tinkers, experiments, and has opinions about where AI can and can't add value
• Strong collaborator and communicator - you can tell a data story that moves people to action
• Based in Chicago, IL

Preferred

• Experience with recruiting analytics programs or KPI frameworks
• Experience with API integrations or low-code/no-code automation tools
• Familiarity with AI tools in a recruiting or HR context - whether that's prompt engineering, building GPT-based workflows, or experimenting with agent frameworks
• Experience supporting OFCCP compliance reporting or other data-driven compliance frameworks

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.