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Revenue Cycle Medical Billing Appeal Financial Follow-Up Specialist

Global Medical Response
United States, Missouri, West Plains
1800 Air Medical Drive (Show on map)
Apr 29, 2026

Revenue Cycle Medical Billing - Appeal Follow-Up Specialist

Location: Remote or On-Site, United States

Hourly Pay: $18

This position is bonus eligible

Full-Time 40 hrs/wk

Work Schedule: Training Mo-Fr, 8am-5pm,

Post-Training Flex Mo-Fr 7am-7pm Central

JOB SUMMARY

The Revenue Cycle Medical Billing - Appeal Follow-Up Specialist will follow-up on appeal status with traditional Medicaid and Medicaid MCO payors in a timely manner to achieve maximum reimbursement on zero and underpaid claims.

ESSENTIAL FUNCTIONS/DUTIES

  • Conduct online and phone follow-up on pending appeal responses.
  • Process all payor responses received from submitted appeals.
  • Handle inbound/outbound call center calls for payors and patients/guarantors.

QUALIFICATIONS

Required Experience:

  • Must be fluent in English
  • Minimum three (3) years' experience in medical billing and healthcare revenue cycle environment
  • Above average knowledge of Medicaid and Medicaid Managed Care billing guidelines
  • Ability to read and decipher an explanation of benefits and/or remittance advice notice
  • Minimum of one (1) year working in a call center environment
  • Ability to work independently or as an active member of a team
  • Must possess empathic and professional written and verbal communication skills
  • Knowledge and experience of computers and related technology, at an intermediate level

Preferred Experience:

  • A minimum of one (1) year working in a customer service role

Preferred Education:

  • High school diploma
  • GED
  • Or significant, relevant work experience

Why Choose Air Evac Lifeteam? As a leader in helicopter air ambulance services, Air Evac Lifeteam is one of Global Medical Response's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.

GMR's Core Behaviors-keep care at the center, raise your hand, seek to understand, find a way together and be accountable-unite our teams and set us apart in emergency medical services.


EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our benefit options.

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