New

Director Debit Card Fraud

Southern Bancorp
life insurance, vision insurance, paid time off, paid holidays, 401(k), retirement plan
United States, Arkansas, Little Rock
400 Hardin Road (Show on map)
Apr 17, 2026
Southern Bancorp is more than a bank. As a Community Development Financial Institution (CDFI), a special certificate on designated for institutions that serve predominantly underserved communities, Southern Bancorp combines traditional banking and lending services with financial development tools and public policy advocacy to help families and communities grow stronger. Inspired by the principle that building net worth drives economic opportunity, our mission is to be wealth builders for everyone in the communities we serve, with a focus on low-wealth and un(der)banked populations, as well as an emphasis on Black and Brown individuals. Location: this job is a remote position in AL, AR, CO, FL, GA, LA, MS, MO, NC, SC, TN or TX. Pay Range is $100,000 to $180,000. Position Summary: This role is responsible for leading the bank's efforts to identify, prevent, and resolve debit card fraud. This role oversees card fraud risk strategy, daytoday fraud monitoring, and customer remediation processes to protect the bank and its customers from financial loss. The position combines analytical expertise, operational oversight, and strong crossfunctional collaboration to ensure an effective fraud risk management framework. Key Responsibilities Develop, implement, and optimize fraud prevention strategies, including rules, models, and controls within fraud monitoring systems. Monitor realtime and batch fraud alerts to identify suspicious debit card activity and take appropriate action. Analyze emerging fraud trends (e.g., cardnotpresent fraud, skimming, account takeover) and adjust controls proactively. Collaborate with card processors, networks, and fraud solution vendors to ensure effective fraud protection tools. Conduct ongoing risk assessments to identify vulnerabilities within debit card processes, systems, and customer behaviors. Maintain & enhance policies, procedures, & risk frameworks related to debit card fraud. Prepare and present fraud risk reporting, dashboards, and analytics for leadership and regulatory stakeholders. Ensure compliance with all applicable regulations, including Reg E, network operating rules, and internal risk standards. Provide subjectmatter expertise on complex fraud cases and escalations. Train internal teams on fraud awareness, prevention techniques, and fraud reporting requirements. Participate in internal audits, regulatory exams, and enterprise risk assessments related to fraud management. Required Qualifications Bachelor's degree in Finance, Business, Risk Management, Criminal Justice, or related field (or equivalent experience). 10 years of experience in debit card fraud management, payments fraud, or financial crime investigations. Strong knowledge of card networks, fraud systems (Falcon/FICO, Actimize, Verafin, etc.), and banking regulations related to fraud. Strong analytical skills with the ability to interpret trend data & propose riskmitigating solutions. Excellent communication, problemsolving, and decisionmaking abilities. Preferred Qualifications Experience working in a bank or financial institution's fraud or risk department. Certifications such as CFE, CFCS, or CAMS. Experience with AI model fraud tools or advanced analytics. Physical Demand & Work Environment: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What we offer our employees: A positive impact on Your Future: 401(k)/Roth plan with immediate eligibility and employer match up to 6% Employee stock ownership plan Discounted rate on primary home mortgage Credit and housing counseling as well as free financial education tools available to customers and employees Benefits to improve your health: Two medical plans available - low-deductible PPO plan or HDHP with Health Savings Account Dental and vision insurance Employer paid life insurance, and short- and long-term disability coverage Retirement plan with generous company match and employee stock purchase option Voluntary life insurance options for employee, spouse, and children The opportunity to nurture your well-being: Paid holidays and paid time off Bonus plan Opportunity for merit raises Employee reward and recognition programs Community service opportunities Southern Bancorp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. As a Community Development Financial Institution, Southern Bancorp desires its workforce to reflect the diversity of the customers and communities that we serve. Racial and ethnic minorities, people from working class backgrounds, women and LGBTQ people are often underrepresented in many financial service industry professions. Therefore, we strongly encourage applications from people with these identities or who are members of other marginalized communities.