Business Services Manager

Make a Real Difference, Every Single Day

As a nonprofit leader in aging, Eskaton helps people live well, longer - with trusted guidance at every stage. We believe aging should be a vibrant, supported, and celebrated journey, not an experience to face alone. For over 55 years, Eskaton has been a cornerstone of Northern California, growing a network of 23 communities dedicated to older adults and the people who care for them. When you join us, you're not just starting a job. You're stepping into a career where your work creates a real impact on people's daily lives and strengthening the communities we call home.

We Invest in You (Because You Invest in Others)

We know that to take great care of our residents, we must take great care of you. We are genuinely committed to your health, your happiness, and your future. That's why we offer:

• Financial Security: Competitive pay and a 401K matching program to help you plan for your own future.

• Total Wellbeing: Comprehensive benefits that support your physical and mental health.

• A Place Where You Belong: We celebrate diversity and equity across the entire aging spectrum, ensuring every team member feels seen and valued.

Our DNA (Core Values)

We're looking for people who align with our mission and want to grow with us:

• Welcoming: You're a natural at creating warmth and a sense of belonging for everyone you meet.

• Bring (Y)our Best: You take pride in your work and strive for excellence in the "little things" and the "big things" alike.

• Empowerment: You don't wait for permission to do the right thing. You step up, take ownership, and lead with initiative.

• Growth: You're a lifelong learner who seeks consistent improvement and sustainable growth.

Position Summary:
The Business Services Manager organizes and performs Business Office functions.Performs bookkeeping duties essential tooperationof thecommunityand supports theExecutive Directorin analysis of operating budget.

Essential Job Functions:

Business Services:

• Promotes the success of others.
• Performs bookkeeping tasks essential to thecommunity's operation, including, but not limitedtoanalyzing payroll costs, following up on outstanding/aging self-pay accounts, collecting, and providing necessary information to the corporate accounting staff to record transactions.
• Analyzes monthly operating statements in conjunction with theExecutive Directorand department heads.Analyzes budget variances and assures proper expense coding accrual.
• Helps coordinate monthly billings for all resident related services and supplies.Is responsible foranswering questionsregardingresidentbillings.
• Monitors revenue, cash receipts, cash disbursements, and all other necessary journals.
• Maintains residents' trust and petty cash, makes disbursements from funds upon receipt ofauthorizedvoucher,maintainsaccuracy of petty cashfund, and replenishes funds as needed.
• Collects, reviews, monitors and audits all stafftimecards.Makesappropriate payrollinput, checks for accuracy, and forwards to thecorporateoffice to centralized payroll department.
• Requisitionssupplies and equipment for use in the Business Office.Alsoordersstationery supplies asrequisitioned.
• Encourages the development and implementation of positive employee relations,assistsin developing employee relations, committees, and programs as assigned by theExecutive Director.
• Administers corporatepersonnelpolicies and procedures, evaluates compliance with both legal and board directives, directscommunitysite audits to ensure compliance with corporate policy and state and federal regulations.
• Verifies all on-line insurance carriers (i.e., spot check the common working file) toassureappropriate paymentsource(s).All insurancemustbe verified without exception.
• Provides information to supporting services (i.e., lab, pharmacy, therapy, nursing, x-ray) after insurance verification has been obtained.
• Communicates all status changes of a resident to supporting services.
• Is responsible forkeeping face sheet current andup to datewith financialinformation. Meets with families and completes move-in documentsin a timely manner.

Human Resources

• Completes reference and license checks for new hires.
• Ensurespersonnel files are complete andaccurate.
• Coordinates scheduling of post-employment physicals and Hepatitis B Immunizations for new employees.

OTHER JOB FUNCTIONS
Models and embodies Eskaton's core values, including:

• Creating a sense of warmth, welcoming and belonging for all.
• Fostering excellence in everything we do. Seeking consistent improvement, learning and sustainable growth.
• Stepping up, taking ownership and leading with initiative.
• Fully complies with all provisions in Eskaton's Corporate Compliance Policy and the Health Insurance Portability and Accountability Act (HIPAA).
• Maintains attendance as outlined in Eskaton policy.
• Follows required dress code and Eskaton's Community Appearance Standards. Maintains a professional image to the public and residents.
• Works in accordance with established safety guidelines; uses proper body mechanics; follows safe work practices; wears appropriate safety gear.

The starting salary for this position ranges from $24.90 per hour- $37.72 per hour. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered.

QUALIFICATIONS Education: Accounting Degree (BA or AA), with an emphasisinBusiness Administration and/or equivalent experience.

Training and Experience:

• Three to fiveyears' experiencesupervising staff.
• Must be able to conduct surveys, gather statistical information, prepare comparative analysis,operatePCcomputer, make mathematical calculations, communicate effectively, both verbally and in written form.All staff that provide direct care to residents will have current first aid training.

Knowledge and Abilities:

Has a basic understanding of human resources law (State and Federal) and accounting, and their theories and applications.Possessesa knowledgeof personal computer functions andappropriate software.

WORK CONDITIONS & PHYSICAL REQUIREMENTS

Requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Notify the Human Resources team to request any accommodation(s) to perform any of the essential functions of this position.

The final candidate must successfully pass Eskaton's post offer, pre-employment testing which includes a criminal background check, drug test, TB screen test and health screen. All new hires are required to sign an arbitration agreement as a condition of employment.

Eskaton is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.