Proposal Specialist

Concentra is recognized as the nation's leading occupational health care company.
With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of
America's workforce, one patient at a time. With a wide range of services and proactive approaches to
care, Concentra colleagues provide exceptional service to employers and exceptional care to their
employees.

The Proposal Specialist supports Concentra's Proposal Development team's efforts to produce quality
and compliant responses to Request for Proposals (RFP). Through partnership and collaboration with
Concentra stakeholders, this position leads the proposal development process by analyzing requests for
proposal (RFPs), effectively communicating proposal requirements to stakeholders, coordinating with
subject matter experts (SMEs) to gather information, assembling proposal documents, and ensuring
submission compliance.

This position supports most aspects of proposal development in support of new and expansion
business development efforts. Creates and produces formal responses to RFPs, quotes, and
information. Accountable for flawless execution, production, and on-time delivery of responses.

On assigned proposals:

• Analyze bid requirements and scope of work; identify and address red flags
• Conduct intake, prepare share drive folders and checklists
• Identify items that require immediate review and send to appropriate parties (i.e. legal, IT, etc.)
• Facilitate kick off meetings that define expectations
• Identify tasks, assign responsibilities, and develop and manage adherence to proposal schedule
• Complete forms
• Prepare, edit, and customize proposal draft using library responses
• Distribute drafts, manage, and integrate input from SMEs
• Finalize documents, proofread, complete style edits, ensure compliance to all RFP requirements
• Produce and deliver final product, hard or soft copies, as required
• Interact with various internal departments, including, but not limited to, legal, risk management,
  sales/account management, operations, and medical, staff

• Bachelor's degree in Business Administration or related field from an accredited college/university
• In lieu of undergraduate degree, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa
• Customarily has at least one or more years of experience in a proposal development or content writing position
• Experience with Loopio or similar proposal response software preferred
• Healthcare industry experience preferred
• Strong organizational and project management skills
• Ability to work independently, set priorities, and be thorough in critical follow-up
• General knowledge and familiarity with established standards, concepts, and practices related to
  completion of business proposals
• Demonstrated ability to work effectively in a fast-paced, multi-task environment
• Effective interpersonal skills, including tact and diplomacy dealing with internal colleagues, regulatory agencies, vendors and all levels of executives and managers
• Keen proofreading skills with exceptional attention to detail
• Willingness to work hard and share in the success with the team

Job Related Skills / Competencies

• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies

Employee Benefits

• 401(k) Retirement Plan with Employer Match
• Medical, Vision, Prescription, Telehealth, & Dental Plans
• Life & Disability Insurance
• Paid Time Off
• Colleague Referral Bonus Program
• Tuition Reimbursement
• Commuter Benefits
• Dependent Care Spending Account
• Employee Discounts

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required.

*This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management*

Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.