Payroll Manager

JOB SUMMARY: The Payroll Manager is responsible for managing, planning, and directing the activities of the payroll team to ensure accurate, timely, and efficient payroll operations for a multistate employee population. This role also provides oversight and support for the Human Resource Information System (HRIS), including system maintenance, data integrity, reporting, and coordination with internal teams and external vendors. The Payroll Manager serves as the primary liaison between HR, IT, Payroll, and outside partners regarding HRIS services and support.

JOB ROLES AND RESPONSIBILITIES:

1. 
   

   Ensure accurate and timely processing of biweekly and special payrolls for all multistate employees.

   
   
2. 
   

   Oversee continuous improvement of payroll processes, including status changes, garnishments, direct deposits, and related workflows.

   
   
3. 
   

   Manage all yearend payroll activities.

   
   
4. 
   

   Handle escalated payroll issues and provide expert guidance to staff and internal stakeholders.

   
   
5. 
   

   Oversee the handling of payroll tax notices and agency inquiries.

   
   
6. 
   

   Manage the payroll vendor relationship to ensure optimal service delivery and full utilization of vendor capabilities.

   
   

1. 
   

   Provide ongoing support, training, mentoring, and development to payroll staff to ensure high performance.

   
   
2. 
   

   Plan, schedule, and manage team workload to promote efficiency and accuracy.

   
   

1. 
   

   Maintain and oversee HRIS functions, including system and application maintenance, data analysis, and data integrity.

   
   
   
   
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     Determine system resource needs and recommend enhancements or modifications.

     
     
   • 
     

     Develop and maintain HRIS code tables and database fields.

     
     
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     Communicate system updates and database changes to all relevant stakeholders.

     
     
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     Partner with internal and external technical support teams to troubleshoot and resolve HRIS issues.

     
     
   
   
   
   
2. 
   

   Serve as the primary liaison between HR, IT, Payroll, and external vendors regarding HRIS services and support.

   
   
   
   
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     Participate in project teams to ensure HRIS systems meet business requirements.

     
     
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     Work with end users, management, Payroll, IT, and vendor technical support to define system requirements, functionality, and security access.

     
     
   • 
     

     Coordinate implementation of HRIS enhancements, upgrades, and ongoing system modifications.

     
     
   
   
   
   

1. 
   

   Oversee payroll and HR data processing activities to ensure accuracy and consistency.

   
   
   
   
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     Assist with data entry as needed.

     
     
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     Develop and maintain audit schedules to verify data accuracy and ensure timely deliverables.

     
     
   • 
     

     Collaborate with HR and Payroll staff, employees, and managers to resolve data integrity issues.

     
     
   • 
     

     Provide testing and support for the annual merit and bonus cycle.

     
     
   
   
   
   

1. 
   

   Collaborate with Corporate Learning Services to develop and deliver HRIS training for HR program applications (e.g., Employee and Manager SelfService, Salary Planning, Benefits Administration, Recruitment).

   
   
   
   
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     Provide guidance and training to Payroll and HR staff to ensure accurate data processing and effective system use.

     
     
   
   
   
   

1. 
   

   Determine reporting needs and deliver HRIS and payroll reports based on evolving business requirements.

   
   
   
   
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     Create and deliver complex custom and ad hoc reports for business units and senior leadership.

     
     
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     Produce standard corporate reports on weekly, monthly, and other scheduled intervals.

     
     
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     Prepare required reports for federal, state, and local agencies.

     
     
   
   
   
   

1. 
   

   Collaborate, coordinate, and communicate effectively across departments.

   
   
2. 
   

   Ensure compliance with HIPAA regulations and requirements.

   
   
3. 
   

   Demonstrate commitment to the company's core values.

   
   
4. 
   

   Maintain confidentiality of PHI; this role is designated as High Risk due to exposure to sensitive data.

   
   
5. 
   

   Perform other duties and responsibilities as assigned.