Senior Business Specialist

National Grid
$116,000.00 - $136,000.00 / yr
United States, Massachusetts, Waltham
Mar 12, 2026
About us National Grid is hiring a Senior Business Specialist for our Energy Effic & Clean Programs department in Waltham, MA. Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating, and our expertise and track record put us in an unparalleled position to shape the sustainable future of our industry. To be successful, we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow ourselves and our business. Job Purpose Support the delivery of energy efficiency services for Commercial & Industrial customers, with a focus on business operations, vendor coordination, and program performance. Partner with internal and external stakeholders to improve customer experience, productivity, and process efficiency using best practices and market-informed strategies. Contribute to the successful implementation of Massachusetts energy efficiency programs by helping achieve savings targets within approved budgets. Key Accountabilities Review and approve vendor invoices, accruals, and program data to ensure accurate financial reporting; manage multiple related purchase orders. Manage and motivate vendor and contractor performance using clear, outcome-driven metrics. Support analysis of energy efficiency trends, new measures, and program approaches; provide feedback to help define and meet performance targets. Coordinate with Procurement and vendors to develop scopes of work and contract terms consistent with regulatory requirements and company policies. Collaborate with IT and web support teams to maintain program tracking and reporting systems. Represent National Grid values in interactions with internal teams and external stakeholders, including business, municipal, and regulatory entities. Respond to ad hoc information requests from regulators and other stakeholders. Deliver high-quality work while meeting internal and external deadlines. Maintain a strong understanding of the business, industry trends, and best practices. Develop and maintain technical knowledge of energy efficiency programs, measures, and applicable technologies. Qualifications Knowledge & Experience Required: Bachelor's degree in a related field with at least 2 years of relevant experience (energy efficiency program experience preferred). Understanding of commercial building systems and structures. Proficiency in Microsoft Office (Excel, Word, PowerPoint); familiarity with Tableau. Knowledge of industry practices, trends, and applicable legislation. Capability Requirements: Strong written and verbal communication skills Ability to tailor messages for diverse audiences Analytical and critical thinking skills Strong organizational skills and attention to detail Effective collaborator across teams and disciplines More Information Salary $116,000 - $136,000 a year National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144. This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience. National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans. Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local antidiscrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all. #LI-AT2