Office Assistant III - Domes

Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support, Combined Court Operations, Sheriff's Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors and those with Disabilities in Aging and Disability Services, and Veterans in Veterans Services. Our employees also remain committed to serving the cultural, human, recreational, and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936. For submitted application inquiries please contact careers@milwaukeecountywi.gov. Please note: an online application must be submitted for consideration.

We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Office Assistant III

Milwaukee County Parks

Hourly Pay Range: $16.87 - $25.31

Closing Date: 3/24/2026 or upon receipt of the first 50 applications

Parks Equity Statement: Milwaukee County Parks is committed to attracting and retaining a diverse work force that is demographically and racially representative of Milwaukee County residents. Milwaukee County Parks leadership is committed to honoring diverse experiences, perspectives, and unique identities, while fostering work environments that are inclusive, equitable, and welcoming.

Job Summary: The Office Assistant III will assist the Domes Management team in daily clerical functions for the Horticultural Conservatory and Greenhouses. This position will primarily support the Visitor Team and work under the supervision of the Visitor Experience Coordinator. This role is crucial in ensuring and maintaining a high-level visitor experience. The Office Assistant III will be responsible for tracking various reports from the current point-of-sale, overseeing cashiers operations and cash handling, and maintaining petty cash count and logs. This position will also assist in processing permits, monitoring staff shared calendars, preparing correspondence and inter-office mail, responding to customer service inquiries, and assisting with special event assignments.

Essential Responsibilities:

• Support cashiers in their duties and operations, Maintain petty cash count logs and monitor bank deposits made by cashiers to ensure deposits have been done correctly. Assist Visitor Experience Coordinator in reporting to Parks Accounting if an error occurred at closing and records need to be rectified.
• Assist with customer service inquiries and reply to customers via email and phone. Support the visitor team with signage creation and orders for the Domes lobby and display case to enhance visitor experience. Assist Visitor Experience Coordinator in creating social media posts.
• Maintain building inventories such as office supplies, cleaning supplies, building equipment, filters, etc.
• Monitor and obtain all proper documentation to assist with Zilli Hospitality Group (ZHG) rentals (rental contract and layout). Monitor rental information posted in the shared Google Calendar.
• Maintain spreadsheets and track attendance reporting using RecTrac reports and systems.
• Prepare correspondence, compile procedural manuals, print reports, print and post relevant information in both facilities, and notify all staff members, other park departments, partners of pertinent information, and staff on site.
• Assist with opening and closing procedures.
• Perform all other duties as assigned.

Minimum Requirements:

• Current resident of Wisconsin.
• Possession of a valid Wisconsin Driver's License, able to be maintained throughout employment.
• Possession of a High School Diploma or GED equivalent.
• At least three (3) years of Customer Service experience.
• At least two (2) years of Cash Handling experience.
• Intermediate knowledge of Microsoft Office applications, including Word, Excel, PowerPoint, and Teams.
• Willing and able to lift, carry, push, & pull 25 lbs.
• Willing and able to travel up to 10% of the time in this role.
• Willing and able to work weekends, regular work week is Wed-Sun, with 1 weekend off per month.
• Willing and able to work occasional evenings during the busy season (November to March).

Preferred Qualifications:

• Possession of an Associate Degree or higher in Business Management, Accounting, or Administrative Professional.

NOTE: This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.

APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.