Operations Manager

The Opportunity:

When an organization has multiple moving parts in its processes, it can be difficult to critically examine them. To be more efficient and effective, it needs a business process specialist to learn its business and mission end-to-end and provide ways to change for the better. That's why we need you, an experienced business process specialist who knows how to analyze every aspect of your customer's operations and give them the steps to improve their process.

As the Operations Manager on our team, you'll analyze your client's current operating environment and identify areas for improvement. You'll facilitate discussions with leadership and support staff to help refine the client's definition of success and identify current frustrations. You'll design data collection plans, facilitate workshops, and communicate your research and illustrative analysis using root cause analysis, SIPOC charts, fishbone diagrams, failure mode effect analyses, trend analysis, and future state models to help establish understanding and agreement from key stakeholders.

Work with us as we help the client evolve.

What You'll Work On:

• Develop and maintain integrated master schedules for training exercises, workshops, and capability demonstrations.

• Coordinate cross-functional teams, including instructional designers, logistics specialists, and subject-matter experts.

• Track program metrics, prepare status reports, and brief senior leadership on performance and risk.

• Manage budget forecasting, expense tracking, and reconciliation in compliance with DoD financial regulations.

• Identify operational risks, implement mitigation strategies, and update the program risk register.

• Facilitate procurement of training materials, facilities, and contractor support, ensuring contract deliverables are met.

• Lead continuous process improvement initiatives to optimize resource use and streamline PMO workflows.

• Serve as primary liaison to external partners such as training centers, service branches, or industry to align program objectives.

Join us. The world can't wait.

You Have:

• 8+ years of experience in government contracting and program or financial management roles

• 5+ years of experience with the DoD

• Experience making contract-execution decisions in a government office environment

• Experience with quality control or assurance frameworks for training and service delivery

• Experience with full-spectrum cost management, ODC tracking, and monthly cost-report preparation

• Experience with Service Contract Reporting (SCR) via SAM.gov and generating Estimate at Completion forecasts

• Experience negotiating and administering data rights under FAR and DFARS

• Experience with Microsoft Office and contract management systems such as Deltek Costpoint or SAP

• Secret clearance

• Bachelor's degree in Business Administration, Finance, or Contract Management

Nice If You Have:

• Possession of excellent stakeholder management, briefing, and communication skills

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.