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Senior Specialist, Billing Resolution

RXO
life insurance, paid time off, 401(k), retirement plan
United States, Illinois, Naperville
263 Shuman Boulevard (Show on map)
Mar 12, 2026

Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Senior Specialist, Billing Resolution at RXO, you'll serve as the critical link between Operations and Accounting/Finance for our Freight Forwarding business unit. You will collaborate with operations teams and business unit leaders to develop and implement efficient billing and settlement processes, ensuring accuracy and alignment across all functions.

Billing & Accounts Receivable
* Process daily bank deposit entries from the bank and ensure accurate recording of payments.
* Prepare and distribute AR aging reports on a regular basis.
* Complete intercompany reporting and reconciliation weekly.
* Prepare and send invoices to external partners and gather required supporting documentation.
* Collect documentation from internal teams when needed.
* Process invoice adjustments, corrections, and reversals per company guidelines.
* Provide AR raw data reports from Oracle to leadership on a regular basis.

Accounts Payable
* Post and tag AP invoices ensuring proper coding and accuracy.
* Support AP debit processing and help resolve discrepancies.
* Participate in AP related projects and process improvement initiatives.

Reconciliation & Project Support
* Assist with bank reconciliations, including research and variance follow up.
* Support recurring or ad hoc accounting and reconciliation projects.

What We're Looking For
* Experience in billing, AR, AP, or general accounting (preferred).
* Familiarity with financial systems; Oracle experience is a plus.
* Strong attention to detail and ability to work with minimal supervision.
* Excellent communication and collaboration skills.
* Ability to manage deadlines and adapt to shifting priorities.

At a minimum, you'll need:

  • 2 years related experience in transportation including TMS interaction and carrier/customer contract auditing and accounts receivable

It'd be great if you also have:

  • Bachelor's degree
  • Experience with Microsoft Office (Outlook, PowerPoint Word and Excel)
  • Excellent verbal and written communication skills
  • Ability to work independently and in a team environment in fast paced, dynamic environment
  • Highly organized work style with the proven ability to multitask and prioritize workloads
  • Demonstrated analytical skills; ability to effectively identify and resolve problems

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Benefits

  • Comprehensive medical, dental, and vision plans

  • 401(k) retirement plan with up to 5% company match

  • Pre-tax accounts to help streamline eligible expenses

  • Company-paid disability and life insurance

  • Employee Assistance Program (EAP)

  • Career and Leadership Development Programs

  • Paid time off, company holidays, and volunteer days

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.

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