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Process Excellence, Audit, and Controls Analyst

BrightSpeed
life insurance, paid time off, 401(k)
United States, North Carolina, Charlotte
1120 South Tryon Street (Show on map)
Mar 12, 2026
Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.

Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!

Job Description

Role:

  • TheProcess Excellence, Audit, and Controls Analystisa detail-oriented individual who willbe responsible forconducting internal audits to assess the effectiveness of internal controls,identifyareas of improvement, and ensure compliance with policies and regulations.The Analyst willpossessstrong analytical skills, a solid understanding of auditing principles, andcancommunicate audit findings clearly and effectively.

  • TheProcess Excellence, Audit, and Controls Analystwill play a crucial role in the organization'sInternal Control over Financial Reporting(ICFR)activitiesby assessing,monitoring, and enhancing internal controls and processes.The Analyst willparticipatein business process walkthroughs to understand andidentifykey controls, keep abreastoncontrol-impacting business changes, effectively and efficiently test key controls, and monitor action plan remediation activities.

  • TheProcess Excellence, Audit, and Controls Analystwill evaluate and improve end-to-end business processes byidentifyinginefficiencies, control gaps, and opportunities for optimization, applying continuous improvement methodologies, and partnering with stakeholders to design scalable, efficient, and well-controlled processes.

Impact:

  • Participate in the planning, fieldwork, and reporting phases of internal audits across various departments to evaluate the adequacy of internal controls.

  • Develop and executeICFRtestplans to assess the effectiveness of controls over financialreportingincluding thoroughly and clearly documenting the testingworkpapers.

  • Effectivelyidentifyroot causes, best practices in control design and operational effectiveness, and communicate results to management.

  • Drive measurable improvements in processes by translating process insights into sustainable, value-added enhancements, influencing process design, embedding strong controls, and promoting scalable, efficient ways of working

  • Partnerwithmanagement to monitor the progress of recommendations to ensure action plans aretimely and accurately implemented.

  • Collaborate with and educate process ownersregardingthe importance ofmaintainingstrong internal controls and the role of internal audit.

  • Develop working relationships with Business Process owners to maximize the cohesiveness between the teams.

  • Perform other duties asrequired.

  • Maximum travel is approximately 15%.

Qualifications

You will thrive in this role if youhave:

  • Bachelor's degree in Accountingor related field

  • Relevant work experience (1-3years)including control identification,testing, and process improvement

  • Strong skills in process mapping tools (e.g., Visio,Lucidchart)

  • Understanding of business processes, financial reporting, and information technology audit and control frameworks

  • Proficient in Microsoft Officeapplications

  • Strong verbal and written communication skills

  • Excellent analytical andproblem solvingskills

A plus if you have:

  • MBA,CIA, CPA,or CISAor a desire to obtain an advanced degree orcertification

  • PriorInternal Audit, External Audit,ICFR, orprocess evaluation and designexperience

  • Experience with data analytics tools

  • Previoustelecom experience

  • Lean Six Sigma Black Belt or equivalent certification

#LI-RW1

Additional Information

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.

Inclusion and belongingare at the center of our grounding belief inBeing Real.

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve.

Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process.

For all applicants, please take a moment to review our Privacy Notices:

  • Brightspeed's Privacy Notice for California Residents
  • Brightspeed's Privacy Notice
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