Business Manager

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

Position Overview:

The Business Manager is responsible for the administrative, operational and financial performance of specified departments. This position performs a variety of complex data analysis, financial evaluation, and report preparation functions to support the planning, decision-making, and implementation activities for Department Administration. Develops project plans to manage projects successfully to completion. Helps lead the management of strategic initiatives to improve productivity, capacity/utilization, resource management, and patient experience. Identifies and pursues performance improvement efforts and serves as primary point of contact for operational data and information. This position may manage and provide oversight of the staff.

As a successful candidate, you will:

Financial Management
*Co-Manages department PSA and operating budgets.
*Co-leads development and maintenance of annual budgets.
*Forecasts department volumes, revenue, and expenses.
*Responsible for department(s) expenses reconciliation, payroll reconciliation, cost transfers, invoice payments, and stipends.
*Responsible for reviewing and approving ERP requests, facilities requests, catering requests, travel requests, and other department related expenses.

Operations / Administration / Business Support

• Develops proficiency with the Professional Services Agreement (PSA). Oversees and/or assists with the allocation of PSA funds within the departments and manages effort allocation/reporting
• Responsible for development and management of project plans, timeliness, and implementing strategies in a timely and efficient manners
• Assists with staff onboarding and offboarding.
• Support faculty affairs (appointments/promotions, performance evaluations, etc.).
• Responsible for coordination of facilities and space planning for the department (new installs, remodels, renovations, etc.).
• Manage contracts within the department including identification of need, negotiations, execution, and ongoing monitoring of performance.
• Develop process maps and use lean principles to improve workflow.
• Serve as liaison to support departments such as Purchasing, Academic Medical Finance, Office of Faculty Affairs, Postdoctoral Office, Research, Service Line/Clinical Operations, Finance/Decision Support, Legal, Quality, Hospital Administration, Facilities, ITS, Contract Management, Supply Chain, and Transformation Office.
• Responsible for reviewing and submitting payment requests for on-call physicians and consultants for department(s) (Anesthesiology, Surgery, Medical Oncology)
• Maintains current knowledge and awareness of organizational and regulatory standards, policies and procedures.
  

Your qualifications should include:

• Bachelor's degree in healthcare, business or related field
• 3+ years of business/operations experience preferably in a healthcare environment

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.

To learn more about our Comprehensive Benefits, please CLICK HERE.