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Lab IT Systems Analyst

Spectraforce Technologies
United States, Massachusetts, Worcester
Mar 11, 2026
Position Title: Lab IT Systems Analyst

Work Location: Worcester, MA (Onsite)

Assignment Duration: 12 months (possibility of extension)


Position Summary

Role Overview:


This role is responsible for MSI metrics, PVR's(Periodic validation reviews, spreadsheet validation, collecting business requirements for technology improvements.

Background & Context

This person will also collaborate with the team to ensure the smooth functioning of laboratory systems, instruments, and software, with a strong focus on compliance, data management, and process optimization in a GMP (Good Manufacturing Practice) environment.

Key Responsibilities

* Support daily operations of QC laboratories, including troubleshooting issues with QC instruments and equipment.

* Assist with validation activities and documentation (including SIQ and SOQ protocols) to ensure regulatory compliance.

* Implement, maintain, and optimize excel macros and support spreadsheet validation for streamlined data processing and reporting.

* Coordinate and perform Windows upgrades, PC decommissions and software installations and upgrades for lab and operations computers.

* Provide technical support on eliminating manual processes and support feeding requirements to broader enterprise teams.

* Participate and evolve digital transformation by leveraging operations systems such as SAP, Infor, and MES systems (including POMS).

* Support process improvements and ensure data integrity across laboratory workflows.

* Perform Acronis and Nugenesis software installs on new lab PCs.

* Support the team with OSIPI data historian.

Qualification & Experience

* Experience working in GMP laboratory environments.

* Proficiency in Excel, including macro development and troubleshooting.

* Familiarity with validation processes, SIQ/SOQ documentation.

* Knowledge of QC laboratory instruments and equipment maintenance. Knowledge on windows upgrade, Nugenesis and Acronis.

* Hands-on experience with Windows operating systems and installations.

* Experience with operational software such as SAP, Infor, MES (e.g., POMS).

* Strong problem-solving, communication, and organizational skills.

Preferred:

* Background in life sciences or engineering.

* Previous experience supporting QC labs in pharma, biotech, or related industries.

Additional Information

Qualifications:


* Bachelor's degree: Degree level qualification in computer science or equivalent relevant discipline [Senior] or respective proven expertise and experience

Cognitive/Business Skills:

* Requires a high level of attention to detail and mental concentration to always ensure accuracy and total compliance with procedures.

* Requires proven problem-solving skills and the ability to adapt to new requirements.

* Must be results driven striving to meet all targets and metric standards as set by site/department and division leaders.

* Requires innovative thinking, where new and untested solutions are proposed, demonstrated, and implemented on a regular basis.

* Requires total commitment to quality and always maintaining a high standard of work.

* Always demonstrates the highest levels of integrity and a strong work ethic.

* Strong communication skills, both verbal and written, are required for the execution of this role.

* Strong interpersonal skills are required.

* Supports the principles of Perfect Performance.

* Apply advanced technical knowledge and experience to the solution of a broad array of technical problems.

Job/Technical Skills

* 3 years plus in IT QC System / Application Support (essential)

* 3 years plus of relevant IT experience (Essential)

* [Senior] 5 years plus of experience in similar / equivalent role within pharmaceutical industry

* ITIL (Essential)

* GAMP (essential)

* Project Management (Desirable), JIRA/agile knowledge

* Waters Empower (Desirable)

* AVEVA OSI PI Administration or relevant Data Historian Administration (Desirable)

* POMSnet Administration or relevant MES system Administration (Essential)

* Microsoft O365 PowerApps / PowerBi ( Essential)

* AWS/Microsoft certification

* Python/ JAVA skills or any software development and SDLC experience is a plus.

* SharePoint admin experience(Essential)

* Acronis and Nugenesis Knowledge( Essential)
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