Data Analyst

Analyze, build, monitor and assess datasets from varying sources to support the Bank's strategic objectives. Gather business requirements to develop reports, analytics, and digital solutions, in alignment with requests from varying Departments. Monitor and maintain existing analytical solutions and workloads to ensure availability

Collaborate with business stakeholders to understand data requirements and translate them into clear technical specifications
• Facilitate working sessions and follow-up discussions with business partners to refine requirements, validate assumptions, and ensure alignment between data solutions and operational goals
• Independently manage multiple concurrent requests, balancing ad hoc items with longer term project initiatives.
• Build rich datasets, reports and dashboards for various stakeholders across the organization.
• Extract and implement data from various sources/data types, including but not limited to SQL, plain text, tabular, binary large objects ("BLOB") and JavaScript Object Notation ("JSON").
• Publish reports and dashboards to Microsoft Fabric, organize content within workspaces, and provide demonstrations to stakeholders.
• Analyze data using tools such as SQL and Power BI to identify patterns, trends, and opportunities; provide actionable insights to stakeholders
• Coordinate the monitoring and assessment of the performance of analytical solutions.
• Ensure data quality, accuracy, and integrity by implementing validation rules and monitoring data flows.
• Identify data issues, determine root causes, and take appropriate corrective actions to prevent recurrence
• Perform data quality validation and coordinate User Acceptance Testing ("UAT").
• Assist in building and maintaining Digital Business Campaigns Lists.
• Provide ongoing support for existing data systems and related processes.
• Support survey instrument development and implementation for improved services. Coordinate survey data collection and processing.
• Communicate data analysis findings to stakeholders, leaders, and department heads and solicit feedback.
• Document data definitions, data lineage, data mappings, and other technical specifications as required.

• Bachelor's degree in a relevant field or HS diploma with minimum 2 years of related experience required.
• Minimum 2 years of experience in an applied analytical role required.
• Prior experience with Microsoft Fabric SaaS preferred
• Prior experience with CRM platforms like Salesforce or Dynamics preferred.
• Prior experience with Snowflake preferred.
• Prior experience with SharePoint preferred
• MS Office advanced knowledge specifically Excel (pivot tables, logic functions, lookups and complex formulas).
• Comfortably using Microsoft Visio to create data flows and process diagrams.
• Hands-on experience with SQL, including the ability to write complex queries, analyze datasets, and interpret data insights
• Demonstrable experience using data wrangling software like PowerBI or Tableau.
• Professional experience in a common statistical or data science tool such as R, Python, Azure Cognitive Services preferred.
• Ability to work independently, gather and document business requirements clearly and accurately.
• Hands-on experience creating Business Requirement Documents (BRDs), Functional Requirements, and Data Mapping Documents.
• Excellent written and verbal communication skills.

WORKING CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regular attendance and punctuality are essential functions of every job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

Perform routine and typical tasks of an office such as typing, taking notes, reading/reviewing, computer work, filing, copying, answering phones, etc. that may require employee to view, stand, stoop, kneel, or crouch and lift. Position requires flexibility and willingness to be available to work generally during normal business hours, but can include early mornings (6am), evenings and weekends.

The successful candidate will be required to prove on the first day of work that they are legally authorized to work in the U.S. The Bank will not sponsor a candidate for a visa or for work authorization.

COMPENSATION: $75,000 TO $110,000 annually