Event and Commercial Operations Lead

Informa Festivalsmarks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We're combining prestigious events like Cannes Lions, Black Hat, Money20/20, GDC, and London Tech Week with cutting-edge marketing intelligence platforms and advisory services to deliver unmissable experiences and insights.

Our festival-led approach reimagines traditional B2B events, creating powerful, immersive experiences that drive innovation and industry advancement. Building on decades of expertise and powered by Informa's international reach, we're shaping the next generation of business festivals.

This role is based in our 605 Third Avenue office.

TheEventand CommercialOperations Leadwill be an integral part of theFintech VerticalOperations Team, responsible forthe efficient and creativeoperationaldelivery ofthe Finovate and FintechAmericasevents.

The ideal candidate will be a strong operational lead, driving the critical path and ensuring strong relationship management throughout the show cycle. This role is pivotal not only in the preparation phase but also during the on-site delivery of the event, ensuring seamless execution and client satisfaction, ensuring the show deliverables are executed to an exceptional standard.

In addition to key responsibilities on the above brands, as the Event and Commercial Operations Lead, you will play a crucial supporting role across all Fintech vertical events globally. This position will require flexibility and a willingness to travel throughout the year toassistwith the operational needs of other shows, ensuring consistency in delivery andmaintainingthehigh standardsexpected across all Fintech events

Key accountabilities

• Take on the full operational delivery of the event; devise and manage an operational plan to cover full process from concept to planning and then delivery
• Ensure problem free planning, build-up, open days and breakdown for the event in full collaboration with event suppliers
• Controlthe operational budget in partnership with theSeniorShow OperationsManager
• Responsible for the seamless and innovative execution of sponsorship operations, delivering exceptional white-glove service to clients while adapting to solutions that align with business objectives and client expectations to achieve successful project outcomes.
• Provide operational advice and assistance to the sales, content and marketing teams working with them to ensure their onsite requirements are flawlessly delivered
• Manage floorplan layouts in partnership with the commercial operations lead ensuring they are correct according to all venue and H&S regulations and are in line with the event strategy
• Work in partnership with theSeniorShow OperationsManagerand the procurement team to ensure procurement of suppliersisachieved for full event requirementsand good working partnerships are established and maintained.
• Work closely with internal departments and external partners to ensure that processes,systemsand reporting are managed effectively and with adherence to company policy
• Ensure effective control and monitoring of health and safety standards at the event
• Continually provide the best possible customer experience for our sponsors and delegates
• Support the globaloperationsleads on otherFintechshows and products in the run up and on site.

• 2-3years of large scale, complex, high-end event operations experience (required) - Expo Experience (Preferred)
• Proven ability to confidently manage and cultivate strong relationships both externally with suppliers and sponsored clients, and internally across teams and stakeholders
• Experienced in budget management and reporting, ensuring costs are tracked and effectively reported (required).
• Demonstrates strong gravitas, with the ability to confidently lead in meetings, engage confidently withsuppliers, and comfortable managing challenging conversations.
• Self motivated, resilient and thrives in high-performance, fast-paced environments, consistently delivering under pressure.
• Demonstrates adaptability and flexibility in managing changes related toeventbudgets,new initiativesand deliverables (essential)
• Efficient, proactive, and solution-oriented, with a keen attention to detail.
• A dynamic and collaborative team player, skilled in confidently driving projects from point of sale to delivery
• Office attendance is essential. Current pattern is 3 days a week, subject to change.
• As this role supports shows across different time zones, alternative work hours will berequired, as necessary
• Professional Fluency in Spanish, preferred

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces - like at an Informa event - you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it - see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

The salary range for this role is $75,000-$90,000, based on experience.

This posting will automatically expire on 3/23/2026.

We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most - although not all - of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodationsto assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence.At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

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