Hybrid Cloud Administrator

Recruitment Title: Hybrid Cloud Administrator
Job Classification: 8631CE - IT Pro 1-Cloud Engineering

Please note, we are not offering H-1B or Green Card sponsorship for this position.

The University of Minnesota is committed to fostering local talent through employment opportunities. While this position utilizes a predominantly remote work modality, prospective applicants must be located either in the state of Minnesota or near the Wisconsin border or otherwise open to relocation.

Position Overview:
This position is a junior member of the server administration team, embedded within our hosting team but with strong connections to our public cloud team to enable growth into multiple potential career paths. This position will be responsible for daily monitoring of system platforms, and servers, including monitoring incidents and service requests. They will contribute to provisioning, testing, maintaining, monitoring, and troubleshooting server operating systems within a private cloud environment (ie. VMware or Azure Local), and provide server troubleshooting and operational support across the organization. They will also partner with our public cloud team to ensure consistent tooling and processes from our Public Azure environment are followed or replicated for our on-premise private cloud.

Job Duties Include:
* Provide production support for the robust server infrastructure that supports the University's enterprise service catalog. Troubleshoot and resolve issues.
* Generate post-mortem reports detailing root cause and process modifications in response to service outages and failures.
* Collaborate with other engineers to ensure consistency in support and tooling.
* Develop, implement, and improve automation for business processes using DevOps principles with Infrastructure-as-code.
* Generate and maintain up-to-date system and process documentation, procedures, and controls for installing, configuring, and maintaining servers.
* Support the implementation of security policies and procedures.
* Monitor server performance metrics using standard tools, autonomously responding to trends as appropriate to maintain or exceed expected performance. Develop reports as needed for service analysis.
* Participate in on-call rotation, which involves carrying a communication device and includes the expectation to respond during non-business hours to resolve production problems and perform scheduled off-hour activities.
* Keep current on industry standards and emerging technologies such as cloud tooling options and agile or scaled agile processes.

Specialty Descriptions:

System/Server Administration:
Configures, installs, monitors, upgrades, and maintains IT systems software, hardware, and servers. Monitors data integrity and system security. Maintains operating efficiency and stability, security and integrity of all data and systems. Performs administration of basic user access, optimizes remote access and security access. Plans, designs, and schedules the release and updates of all software, hardware, and operating systems.

Cloud Engineering:
Designs, plans, integrates, maintains, and supports cloud architecture. Works with stakeholders across the University to evaluate cloud systems and identify appropriate solutions. Implements cloud services and integrates with in-house applications and systems.

Required Qualifications:

* Bachelor's degree in Information Systems, Computer Science or other directly related field OR an equivalent combination of education and experience to equal four years.
* Working knowledge of Windows and/or Linux (RHEL) server operating systems and related system administration duties.
* Some experience with configuration management tools/ and or scripting languages such as Terraform, Ansible, PowerShell, Python, etc.

Preferred Qualifications:

* Familiarity working in an Agile and/or DevOps/DevSecOps environment.
* Familiarity working with version control systems (Git, SVN, Azure DevOps Server).
* Azure Cloud Fundamentals (AZ-900) certification and/or AWS Certified Cloud Practitioner certification.
* Familiarity working in public, private, or hybrid cloud environments, particularly Azure-based (ie Azure Local).

Qual's to assess in Interview Process:
* Strong written and oral communication and organizational skills.
* Ability to communicate with both technical and non-technical personnel.

Pay Range: $75,000-$80,000 per year; depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type: Civil-Service

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions.

You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check.

Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).