Senior Business Operations Associate

Vice Chancellor for Student Affairs

The Sr. Business Operations Associate plays a vital role in advancing the mission of Student Affairs by ensuring the division's financial operations run smoothly, accurately, and in full alignment with university policy. As part of the central finance team, this mid-level position partners closely with departments to support student organization funding, travel reimbursements, stipends, purchasing, and budget management-directly enabling programs and services that shape the student experience.

Blending strong financial acumen with a service-oriented mindset, this role is ideal for a detail-driven professional who enjoys problem-solving, improving processes, and building collaborative relationships. With broad exposure to divisional finance operations and compliance, this position offers an excellent opportunity for professional growth and advancement within higher education finance. This is a fully in-person role with flexible scheduling to support work-life balance.

Job Duties

1. Financial Transactions & Approvals

1. Review and approve financial transactions in compliance with university policies, including:
   1. Student organization and graduate student travel reimbursements
   2. RA and Disability Center notetaker stipends (setup, approvals, tracking)
2. Process standard journal entries for month- and quarter-end close. Investigate discrepancies as needed.
3. Investigate and resolve discrepancies, budget errors, and system-generated exceptions.
4. Coordinate and track requisition/purchase order status. Follow up with procurement and shared services as necessary.

2. Budget & Financial Operations Support

1. Assist Business Managers with budget entry, updates, and reconciliation in Workday.
2. Manage daily budget error reports and follow through to resolution.
3. Track and report outstanding credit card transactions and follow up with departments.

3. Marketplace / eCommerce Support

1. Serve as primary or backup administrator for the Student Affairs online marketplace/eCommerce solution.
   1. Build, update, and maintain online payment methods in coordination with departments.

4. Compliance, Risk & Inventory Coordination

1. Manage tracking and submission of residence hall damage forms to Risk Management.
2. Coordinate and verify biannual capital equipment inventory.
3. Assist with annual space inventory verification.
4. Conduct student organization travel fund audits when cash advances are used.

5. Customer Service & Shared Services Liaison

1. Serve as the primary point of contact for departments regarding:
   1. Stipend status questions
   2. Purchase order / requisition status
   3. Status of payment of requisitions and stipend payments
2. Explain finance policies, timelines, and requirements in a clear, service-oriented manner.
3. Escalate complex or non-routine issues to Business Managers as appropriate.

Monday - Friday, 8:00 AM - 5:00 PM (flexible scheduling available to support work-life balance)

This position may require evening and weekend hours supporting activities and programs within the department. Occasionally division and campus projects may require additional hours outside of your normal schedule.

A Bachelor's degree or an equivalent combination of education and experience and at least 4 years of experience from which comparable knowledge and skills can be acquired is necessary.

Range: $52,915.20 - $64,000 annually, paid monthly
GGS/PAT Level: 010
University Title: Senior Business Operations Associate

Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Complete online application, and upload the following: resume, cover letter, and 3 or more professional references which must include at least one supervisor.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.