Senior Office Support Assistant - Dean's Office, School of Humanities and Social Sciences, 33304

UNIVERSITY OF MISSOURI - KANSAS CITY
SCHOOL OF HUMANITIES AND SOCIAL SCIENCES

The Dean's Office in the School of Humanities and Social Sciences (SHSS) at UMKC is seeking a Senior Office Support Assistant (SOSA) to join their team. This individual will work closely with the Associate Dean for Undergraduate Programs. The SHSS is home to ten departments and more than 25 academic degree options providing students with a curriculum that spans the arts, humanities, and social sciences. Our students leave the School of Humanities and Social Sciences with a thorough understanding of the world around them.

The Senior Office Support Assistant provides general administrative and office support to the School of Humanities and Social Sciences including a variety of responsibilities such as support for students, communication support, and assisting the Associate Deans.

Responsibilities include but are not limited to:

• Facilitate internship activities in the unit by collaborating with department coordinators; planning and executing the internship fair; etc.
• Coordinate career-oriented activities in the unit by operating as the liaison to Career Services; research and communicate best practices for career-oriented activities; plan and support career-oriented events; etc.
• Collaborate with Strategic Marketing and Communications on content and visibility for social media channels.
• Plan and execute student ceremonies and events on behalf of the School.
• Student support including Latin honors, graduation lists, etc.
• Provide Associate Dean support including communications with students and faculty on behalf of the Associate Dean; assist with special projects, etc.
• Provide administrative support for the Dean's Office including office management, phone answering, staff onboarding, temporary department assistance, space resetting, etc.
• Other duties as assigned.

This is a full-time, non-exempt, benefit eligible staff position.

This position will be on campus five days per week, Monday - Friday.

Bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary.

• Excellent organizational skills and the ability to prioritize tasks
• Excellent verbal and written communication skills
• Respect for the confidentiality of sensitive processes and the ability to maintain confidentiality in daily processes
• Strong customer service skills
• Proficiency in standard office software (Microsoft Office suite, especially Word and Excel)
• Ability to work independently with little guidance
• Excellent interpersonal skills and the ability to work as part of a team
• Evidence of proactive approach to initiatives
• Ability to conduct independent research at the direction of the Associate Dean

The anticipated hiring range for this position has been established as $17.05 - $24.00 per hour.

Salary is determined by a variety of factors, including but not limited to, the individual's particular combination of education, skills, and experience, as well as organizational requirements.

Your total compensation goes beyond the number on your paycheck. The University of Missouri provides generous leave, health plans, and retirement contributions that add to your bottom line.

Grade: 007
University Title: SENIOR OFFICE SUPPORT ASSISTANT
To review the University of Missouri's Staff Compensation Structure you can view the Job Code detail page. Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Application materials must include an update resume or CV and a cover letter.

For best consideration, submit all application materials by March 22, 2026. Opening will continue to accept and review applications until filled.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.