New 
Client Systems Technician
 Foothill De Anza | |
life insurance, long term disability, remote work
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 Mar 06, 2026 | |
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Client Systems Technician Initial Review Date: 03/02/26** **Any complete applications received after the closing date will only be forwarded to the hiring committee at their request. Salary Grade: C1-52 Starting Salary: $6,728.09 (per month) Full Salary Range: $6,728.09 - $9,040.13 (per month) The Foothill-De Anza Community College District is currently accepting applications for the classified position above. The Foothill - De Anza Community College District does not have a remote work policy. All employees are expected to be available to work in person and on-site per the requirement of the department. Foothill - De Anza Community College District Mission Statement: The mission of the Foothill-De Anza Community College District is student success. We are driven by an equity agenda and guided by core values of excellence, inclusion, and sustainability. Every member of our district contributes to a dynamic learning environment that fosters student engagement, equal opportunity, and innovation in meeting the various educational and career goals of our diverse students. We are committed to providing an accessible, quality undergraduate education dedicated to developing a broadly educated and socially responsible community that supports an equitable and just future for California. Job Summary: This position is a member of the computer endpoint support team with responsibilities that include receiving new endpoints, assisting with software configuration and troubleshooting of computer endpoints, receiving and processing of new equipment, entering data into an asset database, deploying and installing computer endpoints, classroom Multi Media troubleshooting, repair, maintenance. This is an onsite position and may be required to work an any of our three campuses, depending on the need. This may shift to an evening work shift in the future. DEFINITION Under general supervision, provides first-level contact and primary issue resolution for users with hardware, software, multimedia, and computer application problems and malfunctions; responsible for issue determination, problem/incident recording, problem resolution, and problem escalation as needed; provides technical support for multi-media equipment; maintains hardware inventory; performs related work as required. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the assigned ETS supervisor. Exercises no supervision of staff. CLASS CHARACTERISTICS This is the journey-level technician responsible for providing customer service and troubleshooting to resolve primary hardware and software problems. The work involves frequent contact with others and coordination of activities. In the event that the issue rises above the level of troubleshooting and support provided by this position, record of the incident is passed on to more experienced or technical staff in the information technology support series. This classification is distinguished from the Client Systems Specialist in that the latter is assigned a broader variety of and more complex technical support to the District's information technology systems, machines, and peripherals. EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
QUALIFICATIONS Knowledge of:
Ability to:
MINIMUM QUALIFICATIONS:
Licenses and Certifications: Possession of, or ability to obtain, a valid California Driver's License by time of appointment. PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office equipment, including a computer and telephone; to operate a motor vehicle and to visit various District sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Standing in and walking between work areas is frequently required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, climb a ladder, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift and carry materials and objects up to 50 pounds and push and pull materials and objects up to 100 pounds with the use of proper equipment. ENVIRONMENTAL ELEMENTS Employees work in an office environment with moderate levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Due to the nature of work, employees may come into contact with fumes, dust, and/or odors. APPLICATION PACKET:
If any required application materials are omitted, the committee will not review your application. Items not required (including reference letters) will not be accepted. For full-consideration, all application packets must be received by 11:59 pm on the closing date. Please allow yourself ample time to complete your application and resolve any technical difficulties that may arise with your submission. We do not guarantee a response to application questions within 48 hours of the closing date. You may also visit our "Applicant Information" to assist with technical difficulties at: http://hr.fhda.edu/careers/a-applicant-instructions.html CONDITIONS OF EMPLOYMENT: Position: Full-Time, Permanent, 12-months per year Starting date: As soon as possible upon completion of the search process. Excellent benefits package which includes medical coverage for employee and eligible dependents, dental, vision care, employee assistance program, long term disability, retirement benefits and basic life insurance. For information on our benefits package that includes medical for employees and dependents, visit our web site: http://hr.fhda.edu/benefits/index.html. Persons with disabilities who require reasonable accommodation to complete the employment process must notify Employment Services no later than the closing date of the announcement. The successful applicant will be required to provide proof of authorization to work in the U.S. All interviewing costs incurred by applicant are the responsibility of the applicant. For more information about our application process contact: Employment Services Foothill-De Anza Community College District 12345 El Monte Road Los Altos Hills, California 94022 Email: employment@fhda.edu http://hr.fhda.edu/ To apply, visit https://fhda.csod.com/ux/ats/careersite/4/home/requisition/2397?c=fhda jeid-3f4e83f85c39af49a66332bfb06d9528 | |