The Program Manager Ambulatory Pediatric Operations is responsible for leading and coordinating operational projects and strategic initiatives that support high-quality, efficient, and scalable pediatric services. This role oversees program planning, execution, and prioritization across pediatric operations, partnering closely with clinical, administrative, and executive stakeholders.
The Program Manager plays a key role in driving growth and expansion efforts, improving workflows, and ensuring initiatives are aligned with organizational goals, regulatory standards, and patient-centered care. Through strong project management, data-driven decision-making, and cross-functional collaboration, this role ensures operational excellence while supporting sustainable growth of pediatric programs.
Licensure, Certification, or Registration Requirements for Hire: N/A
Licensure, Certification, or Registration Requirements for continued employment: N/A
Experience REQUIRED:
Minimum of two (2) years supervisory experience in a progressive clinical supervisory role that required operational expertise
7-10 years experience in a hospital or clinic setting related to operations or clinical workflows to include:
Previous work experience with regulatory compliance standards and accrediting agency requirements.
Previous work experience with department/hospital revenue cycle functions.
Previous extensive work experience with computer systems including Windows, Excel and specific department computer/hospital systems.
Proven excellent communication, presentation and interpersonal skills.
Experience PREFERRED: Project management, lean experience is a plus
Education/training REQUIRED:
High school diploma/GED
Education/training PREFERRED:
Bachelor's degree in Business Management, Finance, Accounting, Healthcare, Administration or Nursing from accredited program. RN licensure highly preferred.
Independent action(s) required:
Ensure all program components support accreditation and other state and local codes, policies and procedures.
In conjunction with ambulatory leadership develops and maintains scheduling protocols and template management policies.
Supervisory responsibilities (if applicable):
Provides supervision of the managers, staff, and teams assigned to him/her.
Functions as a member of the management team who participates in the overall decision-making for ambulatory operations.
Additional position requirements:
Age Specific groups served:
Physical Requirements (includes use of assistance devices as appropriate):
Activities: Prolonged standing, Prolonged sitting, Walking (distance)
Mental / sensory: Strong recall, Reasoning, Problem solving, Write legibly, Reading, Logical thinking
Emotional: Fast pace environment, Able to handle multiple priorities, Frequent and intense customer interactions, Able to adapt to frequent change
EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
|
Virginia Commonwealth University Health Systems
Apr 24, 2026