Mobile Technician Manager

Description

Mobile Field Service Technician Manager

At Penn Power Group, we don't just service trucks-we support the businesses that keep America moving. With over 50 years of experience and leading presence in our markets, we offer a distinctly comprehensive range of commercial fleet services and products, including mobile fleet maintenance and repair capabilities; the highest level of OEM- Certified services for Allison Transmissions and Carrier Transicold; deep expertise in diesel engine repair for market leaders like Detroit Diesel; and full trailer repair and maintenance capabilities through our team of highly trained technicians.

As the Mobile Technician Manager you will oversee all aspects of the mobile service department's operations, including team leadership, workflow management, customer service, and ensuring the highest standards of repair and maintenance are met. The ideal candidate will have extensive experience with diesel engines, strong leadership skills, and a proven ability to manage and develop a remote, high-performing team.

Requirements

Your Role:

• Lead and support service technicians daily.
• Monitor productivity and implement improvements.
• Resolve technician-related issues.
• Conduct quality control inspections (QCIs) and safety audits.
• Travel to technician and customer locations as needed.
• Promote and enforce safe work habits.
• Manage technician training and development.
• Ensure alignment with company goals and initiatives.
• Provide timely feedback and communication to management.

What You Bring:

• 3-5 years in a high-volume mobile/fleet service environment.
• 5+ years of truck or automotive repair experience is a plus.
• Experience managing a remote fleet at a regional/national level.
• Customer-focused with strong communication skills.
• Expert knowledge of DOT regulations and compliance.
• Proficient in using technology, apps, and online systems.
• Ability to work flexible hours and respond to emergencies.

What We Offer?

• Compensation: Salary to $95K/year - This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location.
• Comprehensive benefits including health insurance and 401(k)
• Growth and development opportunities.
• Supportive and dynamic work environment.

Join us and lead a team of skilled technicians dedicated to providing top-quality service!

For more information about PENN Power Group, please visit our website at www.pennpowergroup.com

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Penn Power Group is a federal contractor and has implemented an affirmative action plan to ensure equal employment opportunities for individuals with disabilities, and qualified targeted veterans. We make reasonable accommodation for individuals with disabilities to apply for employment. Contact people@pennpowergroup.com (215) 335-0500 ONLY if you wish to request an accommodation or if you wish to be included in our affirmative action program. Resumes sent to this address will not be accepted.