Infrastructure Program Manager

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Infrastructure Program Manager - Strategic Program Oversight

Position Overview

The Infrastructure Program Manager at the P3 band level is a senior strategic coordinator responsible for the intake, evaluation, and oversight of infrastructure projects across the organization. This role ensures that all projects align with organizational objectives, optimizes resource allocation, and drives program governance and accountability. The Infrastructure Program Manager will report directly to the Capital Planning and Infrastructure Program Lead.

Compensation Band: P3 (Salary range to be specified based on regional benchmarks and internal guidelines.)

Reporting Structure

• Reports to: Capital Planning and Infrastructure Program Lead

• Direct Reports: None

Key Responsibilities

Project Intake & Strategic Alignment

• Systematically intake and evaluate projects from multiple sources, including Capital Allocation Requests (CAR), Strategic Capital Initiatives (SCI), PM support teams, and Facility Managers

• Assess each project for strategic alignment with organizational objectives and identify duplicate or overlapping projects for consolidation

• Evaluate bundling potential to optimize resource allocation and cost efficiency

Financial Planning & Coordination

• Execute comprehensive year-over-year reconciliation processes for new project proposals as a part of Annual Strategic Planning process.

• Coordinate and manage reactive capital budget updates in response to changing business needs

• Ensure financial accuracy and compliance with budgetary constraints and organizational policies

Program Governance & Accountability

• Establish and maintain monthly internal governance meetings with execution teams

• Hold project teams accountable to established schedules and deliverables

• Implement escalation procedures for projects at risk of delays or budget overruns

Project Prioritization & Planning

• Facilitate initial project review sessions with project developers and stakeholders

• Determine and communicate current year priorities for unplanned or emergent projects

• Balance competing priorities and resource constraints to ensure optimal project delivery

Portfolio Optimization

• Analyze Infrastructure vs Non-Infrastructure project pipeline for strategic alignment

• Identify bundling opportunities, potential project cancellations, and scope gaps

• Recommend portfolio adjustments to maximize organizational value and efficiency

Stakeholder Management

• Serve as primary liaison between Facility Managers (FMs) and Project Managers (PMs)

• Manage site data requests and provide timely project status communications

• Facilitate cross-functional collaboration and information sharing across teams

Reporting & Analytics

• Develop, maintain, and distribute exception reports to leadership

• Provide data-driven insights to support strategic decision-making

Required Qualifications

• Bachelor's degree from an accredited institution in accounting, business, architecture, engineering, construction management, or a related field (MBA preferred)

• Minimum of 3 years of progressive experience in program management, infrastructure, or related fields, with a strong background in real estate and construction program/process management

• Demonstrated experience in cost and schedule management, financial planning, facilities management, and construction project management

• PMP, PgMP, or Six Sigma certification strongly preferred

Preferred Skills & Technical Competencies

• Advanced proficiency in Microsoft Office applications, including Excel, PowerPoint, Project, and Visio

• Basic knowledge in estimating software and benchmarking tools

• Strong analytical skills with the ability to research, track, and apply benchmark schedule and budget data

• Experience developing project charters, business justifications, and risk assessments for diverse infrastructure projects

Soft Skills

• Proven leadership abilities

• Strong organizational skills with the ability to manage multiple priorities and work through ambiguity

• High level of initiative, responsibility, and flexibility

• Ability to influence senior executives and drive consensus across cross-functional teams

Work Environment & Travel Requirements

• Primarily home office based

• Occasional travel may be necessary to support project execution and stakeholder engagement

Professional Development Opportunities

• Access to JLL's global training resources, technical certifications, and leadership development programs

• Opportunities for advancement within the Capital Planning Services Core Operations Team and broader organization

Company Culture & Values Alignment

• Commitment to operational excellence, innovation, and continuous improvement

• Collaborative, inclusive, and high-performance work environment

• Alignment with JLL's core values of teamwork, ethics, and client service

Join JLL and play a pivotal role in shaping the future of our infrastructure portfolio. We seek strategic thinkers and proactive leaders who are passionate about delivering value and driving organizational success.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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Accepting applications on an ongoing basis until candidate identified.