Content Designer

What is the Opportunity?

We're seeking a Content Designer to join our Product Design team. The successful candidate will directly impact how clients interact with RBC Clear, helping to shape the digital experience for a critical business function. We're passionate about creating strategies for design that shape a meaningful exchange between RBC Clear, RBC's next-generation Cash Management platform, and its clients through the digital products we create. By collaborating with design and product team members, the content designer will have the opportunity to drive business advantages and digital innovation.

What will you do?

• Work alongside designers and product managers to craft content that helps clients navigate complex cash management workflows with confidence
• Use expertise to ensure content aligns with user experience principles and business objectives
• Develop solutions to complex problems by collaborating with and presenting ideas to cross-functional teams that differentiate solutions in the market
• Make recommendations about defined problems that impact project outcomes
• Support decision-making with data-informed rationale, for problems that impact project and business outcomes
• Use the principles of Content Design to guide and inform clients, providing them with the information and understanding they need
• Maintain relationships with Legal, Compliance, and Risk stakeholders to integrate governance requirements into content while maintaining client empathy and focus
• Follow established Style Guide standards to maintain consistency, while identifying opportunities to evolve and align the language
• Ensure all content meets the requirements of accessibility and inclusive design

What do you need to succeed?

Required

• Bachelor's degree in a related field
• 1+ years of experience writing for digital platforms
• Portfolio or writing samples
• Strong verbal and copywriting skills
• Strong organizational skills
• Technical understanding of Content Design practice theory and tools
• Working knowledge of Content Design methodologies
• Experience communicating complex ideas in a format that makes them easy to understand
• Ability to clearly articulate design decisions to all project members and stakeholders
• Understanding of the user needs and successful outcomes
• Ability to operate in a fluid, rapidly changing environment
• Ability to thrive in collaborative, cross-functional environments

Nice to have

• Working knowledge of financial and business domain practices
• Experience with Confluence, Jira, Microsoft Office suite
• Experience with design, communication and collaboration tools, including Figma and Mural
• Experience in technical or functional writing

What's in it for you?

• We thrive on the challenge to be our best, working together to deliver a best-in-class digital experience for corporate cash management professionals
• The opportunity to build from the ground up, to develop new, more efficient processes and workflows that provide near real-time data feeds, balances and reporting
• Leaders who support your development through coaching and managing opportunities
• Work with a dynamic, collaborative, progressive and high-performing team

The good-faith expected salary range for the above position is $95,000-$105,000 depending on factors including but not limited to the candidate's experience, skills, registration status; market conditions; and business needs.This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan.

RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

* Drives RBC's high-performance culture

* Enables collective achievement of our strategic goals

* Generates sustainable shareholder returns and above market shareholder value

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.