Restaurant Food Runner - Hotel

New Haven Hotel

Located in downtown New Haven and just steps away from the prestigious Yale University, the Omni New Haven @ Yale University surrounds you with luxurious comfort and unparalleled service. The Omni Hotel stands out within New Haven's skyline. Enjoy breathtaking views from our guest rooms or John Davenports Restaurant located in the 19th floor overlooking the Yale Campus.

Come join our award winning team at the only 4-diamond hotel in New Haven where you'll experience a rewarding and fostering work environment!

The Food Runner/Busser role is dedicated to providing quality service that exceeds Guest expectations in set-up, break down & relenishment of restaurant buffet. Runners work with waitstaff to create guests for life, by proactively embracing service standards, adhering to safety regulations and gaining the knowledge to assist guests with any and all needs.

Demonstration and ownership in any and all tasks needed to carry out Service Standards, constantly embracing ways to create guests for life.
• Creative and Innovative nature that allows employee partners to successfully multi-task while serving multiple guest needs in an organized and efficient manor.
• Awareness to all safety precautions and procedures to ensure a safe atmosphere for guests and employee partners.
• Sets-up, replenishes and breaks down restaurant buffets.
• Ensuring that products are fresh and meet Omni F&B standards
• Deliver bread and water to all guests.
• Clear all tables of dirty dishes, silverware, glassware and dirty linen.
• Reset tables for new guest.
• Responsible for transporting all necessary food items from the kitchen to the dining room as soon as possible while following all standards of service.
• Provide customer service to external guests and internal guests, as well as greeting guests who pass by your area
• Clean and maintain a hygienic and organized work area
• Ensuring that all closing duties are completed, e.g. locking area, turning off equipment and lights, etc.
• Maintenance/Cleanliness of Sever area machinery.
• Perform other tasks as needed or as directed.

• Past restaurant or Banquet experience is required
• Must be able to lift up to 20 pounds
• Must have the ability to stand/walk throughout the duration of the shift for up to 8 hours.
• Excellent communication & guest service skills.
• Must have a strong attention to detail.
• Available to work a flexible early morning breakfast shift, including weekends and holidays.
• Able to stand entire shift
• Must have current Food Handlers and TIPS certifications